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- Tasks: Supervise food and beverage service, ensuring exceptional guest experiences.
- Company: Join IXORA Hotel & Spa, a modern sanctuary in stunning Snowdonia.
- Benefits: Enjoy staff stays, regular service charge, and health support.
- Why this job: Be part of a passionate team delivering world-class hospitality.
- Qualifications: Leadership skills, strong communication, and a customer-focused mindset.
- Other info: Great training opportunities and a chance to grow in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
IXORA Hotel and Spa opened in December 2024 which forms part of Interesting Hotels Group, nestled in the breathtaking surroundings of Snowdonia (Eryri) National Park. IXORA Hotel & Spa is your modern sanctuary for leisure and business alike. Surrounded by stunning panoramic mountain views and serene natural beauty, we offer luxurious accommodations, onsite dining, a fitness centre and tranquil Spa. We are now looking for a Food & Beverage Supervisor who shares our passion for hospitality and world-class customer service. We value hard working, positive team players who are committed to delivering an incredible experience for our guests.
Job Purpose
As the Food and Beverage Supervisor you will supervise your team to ensure the delivery of optimal productivity, customer experience and income performance. Ensuring the team provides a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations.
Main Duties and Responsibilities
- Supervise and coordinate daily F&B service (restaurant, bar, room service, banquet, etc.)
- Ensure service runs smoothly and meets hotel standards
- Oversee opening/closing procedures
- Assign tasks and sections to service staff
- Monitor guest flow and adjust staffing when needed
- Train, guide, and motivate F&B staff
- Supervise staff performance
- Prepare duty rosters and break schedules
- Conduct pre-shift briefings and meetings
- Ensure staff follow grooming and uniform standards
- Maintain high levels of customer service and satisfaction
- Welcome and interact with guests professionally
- Handle guest complaints and resolve issues promptly
- Collect feedback and suggest improvements
- Support VIP and special guest arrangements
- Ensure food and beverages are served according to standards
- Check presentation, portioning, and temperature of dishes
- Ensure cleanliness of dining areas, equipment, and workstations
- Monitor and minimise waste
- Ensure tables and service areas are well organised
- Assist in monitoring inventory and stock levels
- Report low stock and coordinate with management for ordering
Experience
- Leadership and team coordination
- Strong communication
- Problem-solving under pressure
- Knowledge of F&B service standards
- Customer-focused mindset
What’s in it for me?
- Staff stays across the group
- Service charge paid regularly
- Uniform provided
- Health Assured Employee Assistance Programme
- Opportunity to develop
- Training
If you have not heard back from us within 28 days of your application then it has not been successful on this occasion but please do consider applying for future department/business vacancies.
Food and Beverage Supervisor in Conwy employer: IXORA Hotel & Spa
Contact Detail:
IXORA Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor in Conwy
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings at IXORA Hotel and Spa or can put in a good word for you.
✨Tip Number 2
Show your passion for food and beverage! When you get the chance to chat with hiring managers, share your love for creating memorable dining experiences. Let them see that you’re not just looking for a job, but a place where you can thrive.
✨Tip Number 3
Prepare for interviews by researching IXORA Hotel and Spa. Know their values and what makes them unique. This way, you can tailor your answers to show how you fit into their vision of world-class customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our exciting new adventure.
We think you need these skills to ace Food and Beverage Supervisor in Conwy
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to providing exceptional service and how you can contribute to our team at IXORA Hotel & Spa.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific requirements of the Food and Beverage Supervisor role. Highlight relevant skills like leadership, communication, and problem-solving that align with what we're looking for.
Be Professional Yet Approachable: While we want to see your personality, keep your tone professional. Use clear language and avoid jargon. Remember, we’re looking for team players who can connect with guests, so a friendly vibe in your application is key!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and consider you for this exciting opportunity at IXORA Hotel & Spa!
How to prepare for a job interview at IXORA Hotel & Spa
✨Know Your F&B Standards
Before the interview, brush up on your knowledge of food and beverage service standards. Familiarise yourself with common practices in the industry, as well as any specific standards that IXORA Hotel and Spa might uphold. This will show your commitment to delivering exceptional service.
✨Showcase Your Leadership Skills
As a Food and Beverage Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and guided staff. Highlight how you handle challenges and ensure smooth operations during busy periods.
✨Emphasise Customer Focus
IXORA Hotel and Spa values a customer-focused mindset. Be ready to discuss how you've gone above and beyond for guests in previous roles. Share specific instances where you resolved complaints or enhanced the guest experience, demonstrating your dedication to hospitality.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
