MyTutor, part of the IXL Learning family, is hiring a Customer Operations Executive in London. You will support parents, pupils, tutors, and schools via phone, email, and live chat, taking ownership of issues and helping the team operate smoothly.
In this frontline role, you’ll contribute to process improvements and build expertise over time while ensuring high service quality during busy periods. The role includes weekday shifts with occasional weekend coverage and safeguarding commitments.
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Customer Operations Specialist — Education Tech employer: IXL
At IXL, we pride ourselves on fostering a creative and inclusive work environment where your passion for education can shine. As a Remote Localised Education Video Actor, you'll enjoy flexible working hours, competitive compensation, and the opportunity to make a meaningful impact on students' learning experiences across the UK and Ireland. Join us to grow your skills in a supportive culture that values innovation and engagement.
