IXL Learning is seeking a Tutor Matching Support Specialist to join a new team helping families find and book the right tutor for their needs. You’ll guide parents and students through tutor selection, pricing options, scheduling, and onboarding.
In this role you will act as a trusted advisor across the customer journey, handle inquiries including cancellations and refunds, and ensure smooth first tutoring sessions while coordinating calendar logistics.
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Family-Focused Tutor Match Concierge employer: IXL Learning
IXL Learning is an exceptional employer that values the contributions of its freelance team members, offering a flexible remote work environment that promotes a healthy work-life balance. With a strong commitment to employee growth, IXL provides opportunities for professional development and collaboration with experienced project managers and curriculum designers, ensuring that your expertise in British English and UK pedagogy is not only recognised but also nurtured. Join us in making a meaningful impact on students' learning experiences across the UK while enjoying the autonomy and support that comes with being part of a global leader in personalised education.
