At a Glance
- Tasks: Support customer onboarding and learn system configuration with experienced consultants.
- Company: Leading SaaS solutions provider in the UK with a focus on innovation.
- Benefits: Full-time role with skill development in a dynamic environment.
- Why this job: Gain hands-on experience in SaaS while making a real impact on customer success.
- Qualifications: Strong communication and IT skills required.
- Other info: Opportunity to work closely with industry experts and grow your career.
The predicted salary is between 800 - 1400 Β£ per month.
A leading SaaS solutions provider in the UK is seeking a Professional Services Apprentice to support customer onboarding services for Fixflo and Arthur platforms. You will collaborate closely with experienced consultants to learn system configuration, training delivery, and customer support.
This role requires strong communication and IT skills while maintaining accurate project documentation. The contract is full-time with a focus on developing skills in a dynamic environment.
Apprentice: SaaS Onboarding & Implementation in Manchester employer: Ixion (part of Shaw Trust)
Contact Detail:
Ixion (part of Shaw Trust) Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Apprentice: SaaS Onboarding & Implementation in Manchester
β¨Tip Number 1
Network like a pro! Reach out to current employees at the company or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
β¨Tip Number 2
Prepare for the interview by practising common questions related to SaaS onboarding and implementation. We recommend role-playing with a friend to boost your confidence and refine your answers.
β¨Tip Number 3
Showcase your communication skills during the interview. Be clear and concise when discussing your experiences, and donβt forget to ask insightful questions about the role and the company culture.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Apprentice: SaaS Onboarding & Implementation in Manchester
Some tips for your application π«‘
Show Your Enthusiasm: When writing your application, let your passion for SaaS and customer support shine through. We want to see that you're excited about the opportunity to learn and grow with us!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We love seeing how you connect your background to the role of Professional Services Apprentice.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Remember, strong communication is key in this role, so show us what you've got!
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. We canβt wait to hear from you!
How to prepare for a job interview at Ixion (part of Shaw Trust)
β¨Know Your SaaS Basics
Before the interview, brush up on your knowledge of SaaS solutions, particularly Fixflo and Arthur platforms. Understanding their functionalities will show your enthusiasm and readiness to learn, which is crucial for an Apprentice role.
β¨Show Off Your Communication Skills
Since this role involves customer onboarding and support, practice articulating your thoughts clearly. You might be asked to explain a technical concept or how you would handle a customer query, so be prepared to demonstrate your communication prowess.
β¨Highlight Your IT Skills
Make sure to mention any relevant IT skills you possess, such as familiarity with software applications or troubleshooting. If you have experience with project documentation, bring that up too, as itβs essential for maintaining accurate records in this role.
β¨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or the specific responsibilities of the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.