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- Tasks: Support customer onboarding for Fixflo and Arthur platforms while learning from experienced consultants.
- Company: Aareon UK, a leading SaaS provider in the property industry across Europe.
- Benefits: Gain hands-on experience, training, and potential career progression in various roles.
- Why this job: Kickstart your career in tech with real impact on customer success and digitalisation.
- Qualifications: GCSE English and Maths preferred; strong communication and IT skills required.
- Other info: Dynamic work environment with opportunities for growth and sustainability focus.
The predicted salary is between 800 - 1400 £ per month.
As a Professional Services Apprentice at Aareon UK, you will support the delivery of customer onboarding services for the Fixflo and Arthur platforms. You will work closely with experienced Professional Services Consultants to learn how to configure systems, deliver training, and support customers through implementation.
This will be a blended delivery, a mixture of Microsoft Teams and face to face. Some training will take place on site and all will be within your working hours. Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course.
The Role Will Involve:
- Support standard onboarding projects under guidance from Senior PS consultants
- Assist with system configuration, data setup, and testing activities
- Help prepare and deliver customer training sessions and onboarding materials
- Maintain accurate project documentation and status updates
- Support go-live activities and handover to Customer Success and Support
Outcome Description: Progressing could include Customer Success, Account Management, Product Management, Developer or Support.
Description Of Working Week: Monday to Friday 9am to 5pm.
Skills Required:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Tech savvy
- Awareness of SaaS products
- Salesforce or similar systems
Qualifications Required:
- GCSE English Grade 4-9/A*-C Desired
- GCSE Maths 4-9/A*-C Desired
Employer Description: Aareon is Europe’s trusted provider of SaaS solutions for the property industry. We operate across six regions in Europe, with more than 13,000 customers with 18 million units. With locations across Germany, The Netherlands, France, Sweden, Spain and The United Kingdom, we employ more than 2000 people delivering local expertise and partnerships with our customers. Our mission is more than our work; it’s our passion: connecting people, process and property, bringing the ecosystem closer together. We make digitalisation a reality, helping our customers manage and sustain their properties effectively while providing superior digital experiences for everyone involved. Embracing the industry’s responsibility, we are dedicated to a more sustainable future. Our commitment encompasses environmental, economic, and social dimensions, empowered by technology that promotes affordable housing and energy efficiency for a brighter tomorrow.
Apprentice Professional Services Consultant in Manchester employer: Ixion (part of Shaw Trust)
Contact Detail:
Ixion (part of Shaw Trust) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Professional Services Consultant in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aareon UK on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer onboarding and SaaS products. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Show off your tech-savvy side! Familiarise yourself with Fixflo and Arthur platforms before the interview. Being able to discuss these tools will demonstrate your initiative and genuine interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Apprentice Professional Services Consultant in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Professional Services Apprentice. We want to see how you can support customer onboarding and contribute to our mission!
Show Off Your Communication Skills: Since this role involves delivering training and supporting customers, it’s crucial to showcase your communication skills. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Highlight Your Tech Savviness: Mention any experience you have with SaaS products or systems like Salesforce. We’re looking for someone who is tech-savvy and can easily adapt to new tools, so don’t hold back on sharing your relevant experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Aareon UK!
How to prepare for a job interview at Ixion (part of Shaw Trust)
✨Know Your Stuff
Familiarise yourself with Aareon's SaaS solutions, especially Fixflo and Arthur. Understand their features and how they benefit customers. This will show your genuine interest and help you answer questions confidently.
✨Show Off Your Skills
Highlight your communication, IT, and problem-solving skills during the interview. Prepare examples from your past experiences where you've successfully used these skills, especially in team settings or customer interactions.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the training process, team dynamics, or how success is measured in the position. This demonstrates your enthusiasm and helps you gauge if it's the right fit for you.
✨Be Yourself
Let your personality shine through! Aareon values creativity and initiative, so don’t be afraid to express your ideas and how you can contribute to the team. Authenticity can set you apart from other candidates.
