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- Tasks: Provide on-site support for network equipment and ensure high performance and security.
- Company: Join iXceed Solutions, a leading HR tech company with global accolades.
- Benefits: 12-month contract with potential extension and opportunities for professional growth.
- Other info: Dynamic work environment with flexible hours and on-call support for critical incidents.
- Why this job: Be part of an innovative team making a real impact in network support.
- Qualifications: L1/L2 experience in network operations and relevant certifications like CCNA or CCNP.
The predicted salary is between 30000 - 40000 £ per year.
About Us: Founded on the grounds of innovation – iXceed Solutions, is an ISO certified leader in Talent and Digital recruitment solutions, serving fortune 100 companies globally.
Role: Network support engineer
Contract Duration: 12 Months + extendable
- Provide on-site technical support for network equipment, servers, and related infrastructure in data centers and office environments.
- Design, implement, and support enterprise LAN, WAN, and DC networks.
- Ensure high availability, performance, and security of network infrastructure.
- Perform physical tasks such as cabling, racking, stacking, and replacing hardware components.
- Assist in network troubleshooting, including connectivity issues, hardware failures, and configuration support under remote guidance.
- Coordinate with remote network operations teams to resolve escalated issues promptly.
- L1/L2 experience in network operations and support or data center environments.
- Strong understanding of networks infrastructure (TCP/IP, routing, switching and dynamic routing protocols).
- Hands-on experience with network hardware (routers, switches, firewalls) and cabling standards.
- Ability to work independently and follow detailed technical instructions from remote teams.
- Ability to work independently on the deployments and transformations.
- Familiarity with ticketing systems like ServiceNow and ITIL processes is a plus.
- CCNA, CCNP and administrator level certification on other OEMs or equivalent networking certification.
- Data Center or hardware vendor certifications (e.g., On-site role at customer data centers and offices).
- May require flexible hours or on-call support for critical incidents.
Networks Support Engineer employer: ixceed solutions
Contact Detail:
ixceed solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Networks Support Engineer
✨Tip Number 1
Network your way to success! Reach out to professionals in the industry on LinkedIn, join relevant groups, and attend networking events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews like a pro! Research common interview questions for Network Support Engineers and practice your responses. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Show off your skills! Create a portfolio showcasing your projects, certifications, and any hands-on experience you have with network hardware. We love seeing practical examples of what you can do!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Don’t miss out!
We think you need these skills to ace Networks Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Networks Support Engineer role. Highlight your relevant experience with network infrastructure, troubleshooting, and any certifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about network support and how your background makes you a great fit for our team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills: Don’t shy away from showcasing your technical skills in your application. Mention specific technologies you've worked with, like TCP/IP, routers, and switches. We’re keen to see your hands-on experience and how you can contribute to our network operations.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at ixceed solutions
✨Know Your Networks Inside Out
Make sure you brush up on your knowledge of TCP/IP, routing, and switching protocols. Be ready to discuss your hands-on experience with network hardware like routers and switches, as well as any relevant certifications like CCNA or CCNP. This will show that you're not just familiar with the theory but can also apply it practically.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled network issues in the past. Think about times when you resolved connectivity problems or dealt with hardware failures. Highlight your ability to troubleshoot under pressure and coordinate with remote teams, as this is crucial for the role.
✨Familiarise Yourself with the Tools
If you have experience with ticketing systems like ServiceNow or ITIL processes, make sure to mention it. If not, do a bit of research to understand how these tools work. Being able to discuss them confidently will demonstrate your readiness to integrate into their workflow.
✨Be Ready for Hands-On Questions
Since the role involves physical tasks like cabling and racking, be prepared for practical questions or scenarios. You might be asked how you would approach a specific hardware installation or configuration. Showing that you can follow detailed technical instructions will be key to impressing the interviewers.