Network Support Engineer - Hybrid
Network Support Engineer - Hybrid

Network Support Engineer - Hybrid

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
ixceed solutions

At a Glance

  • Tasks: Provide on-site technical support for network equipment and design enterprise networks.
  • Company: Join iXceed Solutions, a leading HR tech company with global accolades.
  • Benefits: 12-month contract with potential extension and opportunities for professional growth.
  • Other info: Flexible hours and on-call support for critical incidents may be required.
  • Why this job: Be part of an innovative team making a real impact in network support.
  • Qualifications: L1/L2 experience in network operations and relevant certifications like CCNA or CCNP.

The predicted salary is between 30000 - 40000 £ per year.

About Us: Founded on the grounds of innovation – iXceed Solutions, is an ISO certified leader in Talent and Digital recruitment solutions, serving fortune 100 companies globally.

Role: Network support engineer

Contract Duration: 12 Months + extendable

  • Provide on-site technical support for network equipment, servers, and related infrastructure in data centers and office environments.
  • Design, implement, and support enterprise LAN, WAN, and DC networks.
  • Ensure high availability, performance, and security of network infrastructure.
  • Perform physical tasks such as cabling, racking, stacking, and replacing hardware components.
  • Assist in network troubleshooting, including connectivity issues, hardware failures, and configuration support under remote guidance.
  • Coordinate with remote network operations teams to resolve escalated issues promptly.
  • L1/L2 experience in network operations and support or data center environments.
  • Strong understanding of networks infrastructure (TCP/IP, routing, switching and dynamic routing protocols).
  • Hands-on experience with network hardware (routers, switches, firewalls) and cabling standards.
  • Ability to work independently and follow detailed technical instructions from remote teams.
  • Familiarity with ticketing systems like ServiceNow and ITIL processes is a plus.
  • CCNA, CCNP and administrator level certification on other OEMs or equivalent networking certification.
  • Data Center or hardware vendor certifications.
  • May require flexible hours or on-call support for critical incidents.

Network Support Engineer - Hybrid employer: ixceed solutions

At iXceed Solutions, we pride ourselves on being an innovative leader in Talent and Digital recruitment solutions, offering a dynamic work environment that fosters growth and collaboration. Our hybrid work model allows for flexibility while providing employees with the opportunity to work alongside top-tier clients and gain invaluable experience in network support. With numerous accolades highlighting our commitment to excellence, we ensure our team members are supported through continuous learning and development opportunities, making us an exceptional employer for those seeking a rewarding career in technology.
ixceed solutions

Contact Detail:

ixceed solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Network Support Engineer - Hybrid

✨Tip Number 1

Network support roles are all about showcasing your hands-on experience. When you get the chance to chat with potential employers, make sure to highlight your practical skills with routers, switches, and troubleshooting. We want to see how you've tackled real-world problems!

✨Tip Number 2

Networking is key! Don’t just rely on job boards; connect with professionals in the industry through LinkedIn or local meetups. We can help you find opportunities that might not even be advertised yet, so don’t hesitate to reach out!

✨Tip Number 3

Prepare for technical interviews by brushing up on your knowledge of TCP/IP, routing, and switching protocols. We recommend doing some mock interviews with friends or using online platforms to get comfortable explaining your thought process.

✨Tip Number 4

When applying, make sure to tailor your approach. Use our website to submit your application and include specific examples of your past work that align with the job description. We love seeing candidates who take the time to personalise their applications!

We think you need these skills to ace Network Support Engineer - Hybrid

Technical Support
Network Infrastructure
LAN/WAN Design
Data Centre Operations
Network Troubleshooting
TCP/IP
Routing and Switching
Dynamic Routing Protocols
Network Hardware Management
Cabling Standards
Independent Work
ServiceNow
ITIL Processes
CCNA Certification
CCNP Certification

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Network Support Engineer role. Highlight your relevant experience with network infrastructure, troubleshooting, and any certifications you have. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and a bit of personality in your application.

Showcase Your Technical Skills: Don’t forget to mention your hands-on experience with network hardware and any specific technologies you've worked with. We’re keen on seeing your understanding of TCP/IP, routing, and switching protocols, so make it clear!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at ixceed solutions

✨Know Your Networks

Brush up on your knowledge of network infrastructure, especially TCP/IP, routing, and switching. Be ready to discuss your hands-on experience with routers, switches, and firewalls, as well as any relevant certifications like CCNA or CCNP.

✨Showcase Your Troubleshooting Skills

Prepare to share specific examples of how you've tackled network issues in the past. Think about times when you resolved connectivity problems or hardware failures, and be ready to explain your thought process during those situations.

✨Familiarise Yourself with Tools

If you have experience with ticketing systems like ServiceNow or ITIL processes, make sure to mention it. If not, do a bit of research on these tools so you can speak confidently about how they fit into network support operations.

✨Demonstrate Independence and Teamwork

Highlight your ability to work independently while also coordinating with remote teams. Share examples of how you've followed detailed technical instructions and collaborated effectively to resolve escalated issues.

Network Support Engineer - Hybrid
ixceed solutions

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