iXceed Solutions is seeking an experienced Service Desk Analyst to join our global service desk team in Leeds. The role is hybrid, with 3 days onsite and 2 days remote, and involves delivering highβquality IT support across the organization.
The ideal candidate has at least 3 years in service desk/IT support, strong 1st/2nd line expertise, solid ITSM knowledge, and proven incident and ticket management experience, along with excellent communication and customer service skills.
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Hybrid Service Desk Analyst β Part-Time (20hrs/wk) in Leeds employer: iXceed Solutions
As a Microsoft Power Platform CoPilot Architect, you will thrive in a dynamic and innovative environment located in the heart of London. Our company prioritises employee growth through continuous learning opportunities and a collaborative work culture that values creativity and teamwork. With a hybrid work model, we offer flexibility while ensuring our team members are supported and engaged in meaningful projects that drive technological advancement.