Service Desk Pro β€” 24/7 IT Support & ITIL Expert in England

Service Desk Pro β€” 24/7 IT Support & ITIL Expert in England

England Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage incidents and service requests while ensuring top-notch customer satisfaction.
  • Company: Leading UK technology service provider with a focus on innovation.
  • Benefits: Continuous professional development and a collaborative work environment.
  • Other info: Great opportunity for career growth in the tech industry.
  • Why this job: Join a dynamic team and enhance your IT skills in a supportive setting.
  • Qualifications: Experience in ITIL, technical troubleshooting, and a passion for service improvement.

The predicted salary is between 31500 - 38500 Β£ per year.

A technology service provider in the UK is seeking an experienced professional for the Service Desk role.

This position involves managing incidents and service requests with a focus on customer satisfaction.

The ideal candidate will have ITIL knowledge, technical troubleshooting skills, and a passion for improving service management processes.

Continuous professional development and a collaborative work environment are emphasized.
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Service Desk Pro β€” 24/7 IT Support & ITIL Expert in England employer: iXceed Solutions

As a Mainframe Network Engineer in London, you will join a dynamic team that values innovation and collaboration, offering a hybrid work environment that promotes work-life balance. The company is committed to employee growth, providing ongoing training and development opportunities, while fostering a culture of support and inclusivity. With competitive benefits and a focus on meaningful projects, this role offers a rewarding experience in a vibrant city known for its technological advancements.

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Contact Details:

iXceed Solutions Recruitment Team

We think you need these skills to ace Service Desk Pro β€” 24/7 IT Support & ITIL Expert in England

ITIL Knowledge
Technical Troubleshooting Skills
Incident Management
Service Request Management
Customer Satisfaction Focus
Service Management Process Improvement
Continuous Professional Development