At a Glance
- Tasks: Monitor and improve facilities services to ensure a safe environment for patients and staff.
- Company: Join the NHS, dedicated to excellence in patient care and community support.
- Benefits: Competitive salary, permanent contract, and opportunities for professional growth.
- Other info: Collaborative team environment with opportunities for travel and career advancement.
- Why this job: Make a real difference in healthcare while developing valuable skills in facilities management.
- Qualifications: Attention to detail, analytical skills, and a proactive approach; experience in FM is a plus.
The predicted salary is between 28392 - 31157 £ per year.
Weekly Hours / Programmed Activities: 37.5
Salary Band: Band 4
Staff Group: Administrative and Clerical
Contract Type: Permanent
Job Area: Admin and Corporate
Company Description
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in-person leadership. The arrangements and frequency will be agreed locally.
Job Description
NHS Band 4 Salary: £28,392 - £31,157 per annum
Hours per Week: full time 37.5
Contract Type: Permanent
We are seeking a proactive and detail-focused Facilities Monitoring Officer to support the delivery and assurance of Soft Facilities Management (FM) services across our sites. This is a key role within our Estates and Facilities team, ensuring that services such as cleaning, catering, waste, security and portering meet contractual standards and contribute to a safe, high-quality environment for patients, staff and visitors.
About the Role
- You will be responsible for monitoring service performance and compliance across a wide range of facilities services delivered under the Private Finance Initiative (PFI) contract at Queen Alexandra Hospital, Portsmouth.
- Monitoring performance against service specifications and contractual standards
- Undertaking audits, inspections and investigations across multiple service areas
- Analysing performance data and preparing reports for Trust stakeholders
- Supporting contract management activities, including variations and service improvement
- Contributing to environmental and sustainability initiatives
- Working collaboratively with contractors and internal teams to drive continuous improvement
The role is site-based but part of a wider corporate service supporting both Trusts, with some travel between sites.
We are looking for someone who:
- Has strong attention to detail and analytical skills
- Can organise and prioritise a varied workload
- Communicates clearly and confidently with a range of stakeholders
- Is comfortable working with data and producing reports
- Has a proactive approach to problem solving and service improvement
Experience in facilities management, healthcare or auditing would be advantageous, but we are equally interested in individuals with transferable skills and a willingness to learn.
Working in the NHS offers the opportunity to make a real difference every day. In this role, you will:
- Contribute directly to improving the patient environment and experience
- Work within a supportive, collaborative Estates & Facilities team
- Gain exposure to a wide range of FM services and contract management
- Be part of an organisation committed to quality, sustainability and continuous improvement
Experience
- Experience within the health service, or related area for a minimum of 1 year.
- Experience of carrying out quality assurance audits in a Hospital FM setting.
- In-depth working experience of FM services in the hospital setting.
- Experience of carrying out audits against standardised documentation.
Skills and Knowledge
- Ability to gather data, compile information, and prepare reports.
- Skill in organising resources and establishing priorities.
- Skill in the use of computers, preferably in a PC, Windows-based operating environment.
- Ability to design and implement systems necessary to collect, maintain and analyse data.
- Ability to communicate effectively, both orally and in writing.
- Ability to develop, plan, and implement short- and long-range goals.
- Ability to develop and maintain record-keeping systems and procedures.
- Knowledge of Facilities Management services.
EEO Statement
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.
Facilities Monitoring Officer in Portsmouth employer: IWT PHU Single Corporate Service
Joining the Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust as a Facilities Monitoring Officer means becoming part of a dedicated team committed to delivering high-quality care and improving patient experiences. With a focus on collaboration, sustainability, and continuous improvement, employees benefit from a supportive work culture that encourages professional growth and development across multiple sites. This role not only offers competitive salary and job security but also the unique opportunity to make a meaningful impact in the healthcare environment.
Contact Details:
IWT PHU Single Corporate Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Monitoring Officer in Portsmouth
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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We think you need these skills to ace Facilities Monitoring Officer in Portsmouth
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at IWT PHU Single Corporate Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at IWT PHU Single Corporate Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to IWT PHU Single Corporate Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at IWT PHU Single Corporate Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at IWT PHU Single Corporate Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research IWT PHU Single Corporate Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
