The NHS is seeking a proactive team member to support patient and relative concerns and manage complaints with accuracy. You will assist the complaints team, maintain Datix records, and prepare reports while liaising with external bodies and MPs as needed.
Experience in NHS or social care environments, with strong communication skills and attention to detail, is essential for success in this role.
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Patient Complaints & PALS Coordinator in Plymouth employer: IWT PHU Single Corporate Service
IWT PHU Single Corporate Service is an exceptional employer, offering a dynamic work environment that prioritises collaboration and high performance across the NHS trusts in Portsmouth and the Isle of Wight. Employees benefit from comprehensive professional development opportunities, a supportive culture that values innovation, and the chance to make a meaningful impact on workplace culture and employee relations. Join us to be part of a team that is dedicated to excellence in healthcare and employee engagement.
Contact Details:
IWT PHU Single Corporate Service Recruitment Team
