At a Glance
- Tasks: Support high-quality patient outcomes through data analysis and project management.
- Company: Join a forward-thinking NHS Trust committed to excellence in care.
- Benefits: Competitive salary, wellness centre, on-site nursery, and staff networks.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real impact on patient care while developing your skills.
- Qualifications: Degree and experience in system administration with strong analytical skills.
The predicted salary is between 32073 - 39043 £ per year.
Weekly Hours / Programmed Activities: 37.5
Salary Band: Band 5
Staff Group: Administrative and Clerical
Contract Type: Permanent
Job Area: Admin and Corporate
Company Description
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
Job Description
NHS Band 5: Salary £32,073 - £39,043 per annum
Contract Type: Permanent
Hours Per Week: Full time 37.5
Why Join Us?
You’ll be joining a forward-thinking, collaborative team working across two innovative NHS Trusts. We are committed to professional development, inclusive leadership, and fostering a culture of learning and excellence. You’ll have the opportunity to influence at a senior level and shape the future of quality governance across both organisations.
About the Role
An exciting opportunity has arisen to join the Single Corporate Services – Patient Outcomes team as a Patient Outcomes Officer. This role sits within a collaborative service working across Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust, supporting the delivery of high-quality patient outcomes across both organisations. As part of this shared corporate service, occasional travel between sites may be required in line with service needs and the staff mobility agreement.
Reporting to the Head of Patient Outcomes and accountable to the Associate Director of Quality Governance, you will play a key role in ensuring both Trusts meet their legal and regulatory requirements relating to patient outcomes. Working closely with clinical, operational and corporate teams at all levels, you will support the delivery of a wide portfolio of patient outcomes projects. This includes contributing to organisational assurance, performance monitoring and continuous improvement through the effective monitoring, triangulation and reporting of patient outcomes data to inform decision‑making.
Key Responsibilities
- Support delivery of the patient outcomes agenda, including national audits, benchmarking and GIRFT.
- Assist with the coordination and management of national clinical audits and regulatory programmes across both Trusts.
- Collate, analyse and present complex patient outcomes data to inform reporting and decision‑making.
- Support the development of audit tools, questionnaires and data collection systems.
- Maintain effective communication with internal and external stakeholders, including partner organisations.
- Provide clear summaries of reports and key information for senior stakeholders.
- Participate in training programmes and awareness initiatives relating to clinical audit.
- Support the development and maintenance of patient outcomes systems, databases and intranet content.
- Manage and prioritise multiple projects, working independently while seeking guidance when required.
About You
We are looking for a motivated and detail‑oriented individual with strong analytical and organisational skills to support the delivery of high‑quality patient outcomes. You will demonstrate:
- Excellent communication skills, with the ability to handle complex and sensitive information.
- Strong analytical and problem‑solving abilities when working with data and multiple information sources.
- The ability to prioritise and manage competing demands effectively.
- Confidence working both independently and collaboratively across teams and organisations.
- Strong IT skills, particularly in Microsoft Office and data management tools.
- A proactive and flexible approach to supporting service improvement and governance.
Qualifications
- First Level Degree (or equivalent)
Experience
- Evidence of significant experience in system administration.
- Excellent verbal, telephone and written communication skills.
- Ability to use own initiative and deal with competing priorities.
- Works autonomously but can seek advice when necessary/manages a discrete area of work.
- Experience of working in a clinical environment.
Skills and Knowledge
- Understanding of the role of patient outcomes and the wider national agenda.
- Understanding of how to gather data, compile information, and prepare basic reports.
- Advanced skills in the use of Information Technology using Microsoft Office with knowledge of word processing, spreadsheets, database and presentation software.
- Excellent skills to communicate effectively, both verbally and in writing including attention to detail and high standards of accuracy.
- Planning and implementation skills including the ability to design, implement and evaluate all processes, systems and operating procedures.
- Organisational and presentation skills.
Additional Information
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.
Patient Outcomes Officer in Newport employer: IWT PHU Single Corporate Service
IWT PHU Single Corporate Service is an exceptional employer, offering a dynamic work environment that prioritises collaboration and high performance across the NHS trusts in Portsmouth and the Isle of Wight. Employees benefit from comprehensive professional development opportunities, a supportive culture that values innovation, and the chance to make a meaningful impact on workplace culture and employee relations. Join us to be part of a team that is dedicated to excellence in healthcare and employee engagement.
Contact Details:
IWT PHU Single Corporate Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Outcomes Officer in Newport
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like IWT PHU Single Corporate Service.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at IWT PHU Single Corporate Service.
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We think you need these skills to ace Patient Outcomes Officer in Newport
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at IWT PHU Single Corporate Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at IWT PHU Single Corporate Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to IWT PHU Single Corporate Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at IWT PHU Single Corporate Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at IWT PHU Single Corporate Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research IWT PHU Single Corporate Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
