Healthcare Support Worker – Band 2 to 3 (Isle of Wight based) in Newport

• Overview
• Full-time
• Weekly Hours / Programmed Activities: 37.5
• Salary Band: Band 2
• Staff Group: Additional Clinical Services
• Contract Type: Permanent
• Job Area: Healthcare Support

Healthcare Support Worker – Band 2 to 3 development role. Based on the Isle of Wight (St Mary’s Hospital, Parkhurst Road, Newport, PO30 5TG).

What We Offer

• A collaborative work environment
• Bespoke induction into the organisation, supporting you throughout
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Pastoral support

Key Responsibilities

• Under the supervision of registered healthcare professionals, assist the team with the provision of clinical care for a defined group of patients and safeguard the welfare, safety and security of patients, visitors and staff.
• Support patients with personal care, including maintaining hygiene, including working with bodily fluids and waste.
• Provide physical comfort for patients while maintaining privacy and dignity.
• Assist with washing and dressing patients and help them to move around safely.
• Serve meals and provide support with eating and drinking.
• Help maintain a clean and comfortable environment, including making beds and supporting infection control measures.
• Observe and monitor patient condition and report changes to senior staff.
• Record information in patient administration systems and assist with other administrative duties.

Requirements and Qualifications

• English and Maths qualification at GCSE/Functional Skills at level 1 (or internationally recognised equivalent).
• Completed Care Certificate or ability to complete within 3 months of appointment (pro rata for part-time employees).
• Complete Knowledge and Behaviour Framework within 6 months of appointment.
• Level 2 qualification in a health-related subject or equivalent gained through experience, on-the-job training, short courses and work-based competencies.

Experience and Skills

• Experience in an acute hospital setting, community setting or nursing home.
• Ability to carry out assigned tasks effectively in a busy environment.
• Understanding and compliance with HCSW mandatory induction and code of conduct.
• Completion and maintenance of statutory and mandatory learning activities.
• Ability to deal with a range of difficult situations and to report concerns appropriately.
• Awareness of and compliance with policies and practices (e. g., Escort Policy, Infection Prevention and Control, Health and Safety).

Work under direct and indirect supervision by a registered nurse.

• Knowledge of equipment used within the department to support the registered nurse and ability to ensure equipment is in good working order and to escalate concerns.
• Core skills for personal care, effective written and verbal communication, basic literacy and numeracy, and patient record keeping.
• Teamwork, initiative, multitasking, adaptability, organisational skills and emotional intelligence.
• Good observation skills and importance of reporting.
• Additional Information

The health and wellbeing of staff is a priority.

Benefits include on-site nursery, access to on-site wellness facilities (gym and pool), staff networks including LGBTQ+, Race Equality and Disability, and awards ceremonies to recognise achievements.

We welcome diverse contributions in education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

Please note this role does not offer sponsorship and is based on the Isle of Wight.

• Job Location
• Isle of Wight – St Mary’s Hospital (Isle of Wight)
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