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- Tasks: Lead sales strategy and operational execution in the Water Treatment Division.
- Company: IWS Water Hygiene is a market leader in water hygiene and legionella control solutions.
- Benefits: Enjoy a competitive salary, company car, pension contributions, and 20 days holiday plus bank holidays.
- Why this job: Join a growing company and shape the future of water treatment while leading a high-performing team.
- Qualifications: Experience in water treatment, strong leadership skills, and relevant industry qualifications required.
- Other info: Nationwide travel is required; be part of a senior leadership team guiding business strategy.
The predicted salary is between 70000 - 98000 £ per year.
Head of Sales and Operations
Job Title:Head of Sales and Operations
Location:United Kingdom
Salary:From £70,000 plus bonus
Travel:Nationwide travel required
Lead Growth. Drive Performance. Shape the Future of Water Treatment.
Are you a strategic leader with deep expertise in water treatment, a track record in sales and operational delivery, and the drive to scale a high-performing business?
IWS Water Hygiene, part of South Staffordshire Plc, is a market leader in water hygiene, legionella control, and treatment solutions.
We are now entering a major growth phase in our Water Treatment Division and we\’re seeking a commercially focused, technically confident Head of Sales and Operations to lead the charge.
The Role:
This is a pivotal role with full responsibility for both sales strategy and operational execution across our Water Treatment Division. Youll lead a national team, drive new business growth, and ensure consistent, high-quality delivery to clients across industrial, commercial, and public sectors.
Key Responsibilities
- Lead the sales, technical, and operational strategy for the Water Treatment Division
- Build and lead a high-performing sales and service team, expanding our technical, commercial, and field capabilities
- Deliver on revenue, margin, and customer satisfaction targets
- Build and manage a national sales and service team, including technical consultants and field engineers
- Expand our footprint in key sectors: manufacturing, pharma, facilities management, utilities
- Oversee operational delivery ensuring quality, compliance, and efficiency
- Develop and maintain senior-level client relationships
- Collaborate with the executive team on innovation, pricing, and business model evolution
- Be part of a senior leadership team helping to guide the wider business strategy for IWS
- Represent the division across industry forums
What Youll Need:
- Experience leading commercial and operational teams in water treatment
- Strong commercial acumen and a track record of delivering growth
- Technical expertise in water systems (cooling towers, boilers, softeners, etc.)
- Excellent leadership and team development skills
- Experience with public sector and industrial clients
- Relevant industry qualifications (Legionella control, water hygiene, chemical/process engineering)
- Understanding of compliance frameworks (e.g., HSG274, BSRIA)
What Youll Get in Return:
- A competitive salary from?£70,000?per annum plus bonus
- Company car or car cash alternative
- Company pension with employer contribution
- Store discount for personal shopping needs
- 24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital and health
- 20 days holiday (plus 8 bank holidays)?
- Eyecare vouchers via Specsavers
- Employee Assistance Programme (EAP)
Who we are:
IWS Water Hygiene (WH), is part of SSI Services (UK) Ltd, a division of South Staffordshire Plc. IWS (WH) provides services in all aspects of water hygiene and legionella control including legionella risk
assessments into the public sector, utility companies, industrial, commercial, and retail customers.
IWS (WH) has offices throughout the UK and work is undertaken the length and breadth of the country.
IWS (WH) is a successful, growing company that is looking for talented employees who want to work in an environment that is challenging and rewarding.
REF-223 032
Head of Sales and Operations in Walsall employer: IWS Water Hygiene
Contact Detail:
IWS Water Hygiene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Sales and Operations in Walsall
✨Tip Number 1
Network with professionals in the water treatment industry. Attend relevant conferences and seminars to meet potential colleagues and clients, which can help you understand the market better and showcase your expertise.
✨Tip Number 2
Research IWS Water Hygiene thoroughly. Understand their current projects, values, and growth strategies. This knowledge will allow you to tailor your conversations and demonstrate how your experience aligns with their goals.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams to success in previous roles. Highlight your achievements in sales growth and operational efficiency, as these are key aspects of the Head of Sales and Operations role.
✨Tip Number 4
Showcase your understanding of compliance frameworks relevant to the industry. Being able to discuss HSG274 and BSRIA confidently will demonstrate your technical expertise and commitment to quality and safety in water treatment.
We think you need these skills to ace Head of Sales and Operations in Walsall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales and operations, particularly in the water treatment sector. Use specific examples that demonstrate your leadership skills and commercial acumen.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Emphasise your strategic leadership experience and how you can drive growth and performance in the Water Treatment Division.
Highlight Relevant Qualifications: Include any relevant industry qualifications, such as those related to legionella control or water hygiene. This will show your technical expertise and understanding of compliance frameworks.
Showcase Your Achievements: In your application, provide quantifiable achievements from your previous roles. For example, mention specific revenue targets you have met or exceeded, and how you built and led successful teams.
How to prepare for a job interview at IWS Water Hygiene
✨Showcase Your Leadership Skills
As a Head of Sales and Operations, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, particularly in the water treatment sector, and be ready to discuss your approach to team development and performance management.
✨Highlight Your Technical Expertise
Given the technical nature of the role, it's important to showcase your knowledge of water systems and compliance frameworks. Be prepared to discuss specific projects or challenges you've faced related to cooling towers, boilers, or legionella control, and how you navigated them.
✨Demonstrate Commercial Acumen
The role requires a strong focus on driving growth and revenue. Come equipped with insights into market trends and be ready to discuss strategies you've implemented in previous roles that have led to successful business outcomes, especially in the public and industrial sectors.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think about potential challenges in sales and operations within the water treatment industry and how you would address them, ensuring you align your answers with the company's goals and values.
