Head of Sales and Operations

Head of Sales and Operations

Walsall Full-Time 70000 - 98000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead sales strategy and operational execution in water treatment.
  • Company: IWS Water Hygiene is a market leader in water hygiene and legionella control.
  • Benefits: Enjoy a competitive salary, company car, pension contributions, and 20 days holiday.
  • Why this job: Join a growing team shaping the future of water treatment with impactful work.
  • Qualifications: Experience in water treatment, strong leadership skills, and relevant industry qualifications required.
  • Other info: Nationwide travel is necessary; be part of a senior leadership team.

The predicted salary is between 70000 - 98000 £ per year.

Head of Sales and Operations   Job Title: Head of Sales and Operations   Location: United Kingdom  Salary: From £70,000 plus bonus  Travel: Nationwide travel required    Lead Growth. Drive Performance. Shape the Future of Water Treatment.  Are you a strategic leader with deep expertise in water treatment, a track record in sales and operational delivery, and the drive to scale a high-performing business?  IWS Water Hygiene, part of South Staffordshire Plc, is a market leader in water hygiene, legionella control, and treatment solutions.   We are now entering a major growth phase in our Water Treatment Division and we\’re seeking a commercially focused, technically confident Head of Sales and Operations to lead the charge.    The Role:  This is a pivotal role with full responsibility for both sales strategy and operational execution across our Water Treatment Division. You’ll lead a national team, drive new business growth, and ensure consistent, high-quality delivery to clients across industrial, commercial, and public sectors.    Key Responsibilities  Lead the sales, technical, and operational strategy for the Water Treatment Division Build and lead a high-performing sales and service team, expanding our technical, commercial, and field capabilities Deliver on revenue, margin, and customer satisfaction targets Build and manage a national sales and service team, including technical consultants and field engineers Expand our footprint in key sectors: manufacturing, pharma, facilities management, utilities Oversee operational delivery ensuring quality, compliance, and efficiency Develop and maintain senior-level client relationships Collaborate with the executive team on innovation, pricing, and business model evolution  Be part of a senior leadership team helping to guide the wider business strategy for IWS Represent the division across industry forums   What You’ll Need: Experience leading commercial and operational teams in water treatment Strong commercial acumen and a track record of delivering growth Technical expertise in water systems (cooling towers, boilers, softeners, etc.) Excellent leadership and team development skills Experience with public sector and industrial clients Relevant industry qualifications (Legionella control, water hygiene, chemical/process engineering) Understanding of compliance frameworks (e.g., HSG274, BSRIA)   What You’ll Get in Return: A competitive salary from £70,000 per annum plus bonus Company car or car cash alternative  Company pension with employer contribution Store discount for personal shopping needs 24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital and health 20 days holiday (plus 8 bank holidays)  Eyecare vouchers – via Specsavers Employee Assistance Programme (EAP)   Who we are: IWS Water Hygiene (WH), is part of SSI Services (UK) Ltd, a division of South Staffordshire Plc. IWS (WH) provides services in all aspects of water hygiene and legionella control including legionella risk assessments into the public sector, utility companies, industrial, commercial, and retail customers. IWS (WH) has offices throughout the UK and work is undertaken the length and breadth of the country. IWS (WH) is a successful, growing company that is looking for talented employees who want to work in an environment that is challenging and rewarding.    REF-(Apply online only)

Head of Sales and Operations employer: IWS Water Hygiene

IWS Water Hygiene, part of South Staffordshire Plc, is an exceptional employer that fosters a dynamic and supportive work culture, ideal for those looking to make a significant impact in the water treatment industry. With a strong focus on employee growth, we offer competitive salaries, comprehensive benefits including a company car, pension contributions, and a robust Employee Assistance Programme, all while providing opportunities to lead a high-performing team in a rapidly expanding division. Join us in shaping the future of water treatment across the UK, where your expertise will be valued and your career can flourish.
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Contact Detail:

IWS Water Hygiene Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Sales and Operations

✨Tip Number 1

Network within the water treatment industry. Attend relevant conferences, seminars, and workshops to meet key players and learn about the latest trends. Building relationships with industry professionals can give you insights into the company culture and expectations.

✨Tip Number 2

Research IWS Water Hygiene thoroughly. Understand their services, recent projects, and growth strategies. This knowledge will help you tailor your conversations during interviews and demonstrate your genuine interest in the company.

✨Tip Number 3

Prepare to discuss your leadership style and how it aligns with building high-performing teams. Be ready to share specific examples of how you've successfully led sales and operational teams in the past, particularly in the water treatment sector.

✨Tip Number 4

Familiarise yourself with compliance frameworks relevant to the role, such as HSG274 and BSRIA. Being able to speak confidently about these regulations will show your technical expertise and readiness to handle the responsibilities of the position.

We think you need these skills to ace Head of Sales and Operations

Strategic Leadership
Sales Strategy Development
Operational Execution
Team Building and Development
Commercial Acumen
Technical Expertise in Water Systems
Client Relationship Management
Revenue and Margin Management
Compliance Knowledge (HSG274, BSRIA)
Industry Qualifications in Legionella Control
Performance Management
Cross-Functional Collaboration
Market Expansion Strategies
Problem-Solving Skills
Excellent Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in sales and operations, particularly within the water treatment sector. Use specific examples of how you've driven growth and led teams to success.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the water treatment industry and detail how your skills align with the key responsibilities of the role. Mention your understanding of compliance frameworks and your experience with public sector clients.

Highlight Relevant Qualifications: Include any relevant industry qualifications, such as those related to legionella control or water hygiene, in your application. This will demonstrate your technical expertise and commitment to the field.

Showcase Leadership Experience: Emphasise your leadership and team development skills in both your CV and cover letter. Provide examples of how you've built high-performing teams and managed operational delivery effectively.

How to prepare for a job interview at IWS Water Hygiene

✨Showcase Your Leadership Skills

As a Head of Sales and Operations, demonstrating your leadership capabilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your ability to inspire and develop talent within your team.

✨Highlight Your Technical Expertise

Given the technical nature of the role, be ready to discuss your knowledge of water systems and relevant industry qualifications. This will show that you not only understand the sales aspect but also the operational side of the business.

✨Demonstrate Commercial Acumen

Prepare to discuss specific strategies you've implemented that have driven growth in previous roles. Be ready to share metrics or outcomes that illustrate your success in achieving revenue and margin targets.

✨Understand Compliance Frameworks

Familiarise yourself with compliance frameworks relevant to the water treatment industry, such as HSG274 and BSRIA. Being able to speak knowledgeably about these will demonstrate your readiness to oversee operational delivery effectively.

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