At a Glance
- Tasks: Help SMEs thrive by managing customer relationships and providing tailored financial solutions.
- Company: Join iwoca, a dynamic fintech company dedicated to supporting small businesses.
- Benefits: Competitive salary, bonuses, flexible working, and generous holiday allowance.
- Other info: Exciting growth opportunities with a focus on learning and team support.
- Why this job: Make a real impact on small businesses while developing your career in a supportive environment.
- Qualifications: Strong communication skills and experience in customer relationship management.
The predicted salary is between 30000 - 37000 £ per year.
Opportunities often don’t wait, and cash flow pressures can appear overnight.
To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are.
Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed.
Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier.
Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.
We’re looking for an Account Manager Our Account Managers are trusted advisors with the consultative sales skills to be able to explain complex products, convert opportunities and nurture a portfolio of businesses to drive growth. iwoca customers receive a dedicated Account Manager from the point of application, so you’ll have control of the end-to-end customer journey from on-boarding to retention.
The roleiwoca's Account Managers are at the centre of conversion, building and maintaining strong, long-lasting relationships with small businesses.
You’ll be an expert in SMEs and the business lending market, helping them achieve their goals with the support of iwoca.
Working in the Account Management team you will convert customers and maximise revenue, from onboarding of new prospects to nurturing a portfolio of existing customers whilst managing businesses end to end through our customer journey, providing industry leading service levels by exceeding our customer’s expectations.
Proven customer relationship management experience.
Consultative sales skills that enable you to understand customer needs and match the right product or service to them.
Experience explaining complex products and services to customers.
A strong track record of not only meeting, but exceeding KPIs to drive both your and the team’s performance.
Brilliant communication skills with an excellent telephone manner and a passion for delighting customers.
A growth mindset that is engaged in our mission, helping us to improve how we convert and serve our customers and motivated to collaborate with team mates.
Bonus: Experience working in financial services.
The salary Our base salary range in Leeds is 30,000 - 37,000 + bonus (OTE 20%).
Our base salary range in London is 34,000 - 41,000 + bonus (OTE 20%).
For the first month of the role to complete training, there is a requirement to be in the office three times per week.
This will then drop to once/twice per week after completion of training.
The team Our Account Management team is one of the largest and fastest-growing at iwoca, with nearly 60 Account Managers and more growth ahead.
It’s an exciting time to join a team that plays a key role in supporting small businesses.
You’ll be supported by 11 experienced mentors and team leads, focused on coaching and development.
There are clear progression pathways into Senior Account Manager roles, specialist positions, and management, with many team members advancing internally.
Please see the link below to learn more about Conor’s career journey, progressing from a Customer Service Agent to a management role within our organisation.
The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the development of our team members.
We value thought and skill diversity, and encourage people to explore new areas of interest, adopt better tools - including AI - and apply sound judgement so our products and decisions improve over time.
Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions.
Medical insurance from Vitality, including discounted gym membership.
A choice between a dedicated dental plan or a health cash plan that reimburses everyday medical expenses.
A private GP service (separate from Vitality) for you, your partner, and your dependents.25 days’ holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave.
A one-month, fully paid sabbatical after four years.
Instant access to external counselling and therapy sessions for team members that need emotional or mental health support.3% Pension contributions on total earnings.
An employee equity incentive scheme.
Generous parental leave and a nursery tax benefit scheme to help you save money.
Electric car scheme and cycle to work scheme.
London Employment Type Full time Location Type Hybrid Department Customer Operations Compensation30K - 41K
- Offers Bonus
Part -time Account Executive in London employer: iwoca
At iwoca, we pride ourselves on being an exceptional employer that champions innovation and collaboration. Our vibrant work culture fosters growth and creativity, empowering employees to make impactful decisions that drive the success of small businesses. With a commitment to professional development and a focus on leveraging cutting-edge technology, we offer a unique opportunity for individuals to thrive in the dynamic fintech landscape of London.
StudySmarter Expert Advice🤫
We think this is how you could land Part -time Account Executive in London
✨Dive into Financial Communities
Join financial forums and local networking events where professionals in financial controlling hang out. Places like the Association of Chartered Certified Accountants (ACCA) or local finance meetups can connect us with insiders who know about part-time opportunities, like the one at iwoca.
✨Leverage Campus Resources
If we’re still studying or recently graduated, let’s not forget to use our university’s career services. They often have leads on part-time roles in financial controlling, particularly with companies looking for students to fill these positions, making it a win-win!
✨Demonstrate Your Skills Publicly
Share your insights on financial topics through blogs or LinkedIn posts. Showcasing our expertise in areas like budgeting, forecasting, or variance analysis can attract the attention of potential employers, including iwoca. Plus, it sets us apart from other candidates.
✨Check Out Freelance Platforms
Even for a part-time gig, consider platforms like Upwork or Freelancer. They often have short-term projects in financial controlling, and landing one can help us build our portfolio. Keep an eye on roles that could lead to more permanent positions at places like iwoca.
We think you need these skills to ace Part -time Account Executive in London
Some tips for your application 🫡
Show Off Your Financial Acumen:For a role in financial controlling, we really want to see your analytical skills shine through. Make sure your CV highlights any coursework or experience with financial analysis, budgeting, and forecasting. If you've worked on any projects that involved financial modelling, definitely mention those!
Quantified Achievements Are Key:In financial roles, numbers speak volumes. When detailing your experience, use quantifiable achievements whenever possible. For example, if you helped reduce costs or improved a process, include the percentage or amount saved. This will make your application really pop!
Tailor Your Cover Letter to Part-Time Availability:Since this is a part-time position, it's super important to specify your availability in your cover letter. We want to know when you can work and how you plan to balance this role with other commitments. Highlight your motivation for joining iwoca and why this flexibility fits your lifestyle.
Highlight Relevant Qualifications:If you have any certifications related to finance or accounting (like ACCA or CIMA), make sure they're front and centre in your application. Even if you're studying towards a qualification, mention that too! It shows your commitment to the field and continuous improvement.
How to prepare for a job interview at iwoca
✨Get comfy with numbers!
Since you're diving into financial controlling, be ready to crunch some numbers during the interview. Brush up on key financial concepts and be prepared for technical questions about budgeting, forecasting, and variance analysis. Practicing some numerical problems will really help us shine!
✨Show off your analytical skills
For a part-time role in financial controlling, you'll likely face scenario-based questions. Prepare to discuss how you would analyse company performance or tackle cash flow issues. We want to demonstrate our problem-solving approach and critical thinking—making a sense of data is key!
✨Bring your portfolio of wins
Even if it’s part-time, showcasing our past experience can set us apart. Gather examples of projects where you implemented financial controls or helped improve reporting processes. Concrete achievements give us an edge, showing that we can deliver real value to iwoca.
✨Know the part-time game
With part-time roles, employers want to see that we can effectively manage our time. Be ready to discuss our availability and how we plan to balance work and other commitments. We should convey our motivation and readiness to contribute without compromising quality!
