At a Glance
- Tasks: Build relationships with business owners and guide them through their financial journey.
- Company: Join iwoca, a tech-driven company supporting SMEs with innovative finance solutions.
- Benefits: Enjoy competitive salary, medical insurance, generous holiday, and learning opportunities.
- Other info: Dynamic work environment with great team culture and exciting company retreats.
- Why this job: Make a real impact by helping businesses thrive and grow.
- Qualifications: Strong communication skills, problem-solving mindset, and experience with AI tools.
The predicted salary is between 34000 - 42000 € per year.
Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are. That’s why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it’s needed. We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.
The role involves building your own portfolio of business owners and helping them navigate their financial journey with iwoca. Your work directly contributes to the financial success of iwoca and the customer experience. From independent hair salons to established dental practices, you will ensure our customers feel supported, heard, and empowered to grow.
The requirements:
- Demonstrates curiosity to use and learn more about AI tools.
- Guide & Assist: Support new customers through their application journey, simplifying complex steps and finding the right financial solutions for their business goals.
- Build Partnerships: Foster long‑lasting, trust‑based relationships with a portfolio of existing and new clients.
- Champion the Customer: Act as the internal "Voice of the Customer," sharing insights with our product and tech teams to help us innovate and stay ahead of the competition.
- Strategic Growth: Use your understanding of business drivers to help clients maximise their potential while keeping them informed about new opportunities and product developments.
- Collaborate: Work within an international, cross‑functional team to improve our processes and help us scale our mission.
The most important things about you:
- You are a People Person: You genuinely enjoy connecting with others and are motivated by seeing your clients succeed.
- You Thrive in Fast‑Paced Environments: You have proven experience managing a high volume of calls without losing your cool.
- You are a Problem‑Solver: You enjoy thinking creatively and "outside the box" to find solutions for your clients and improvements for the team.
- You are Organised & Proactive: You take pride in managing your work independently while remaining a reliable and supportive team player.
- You are Multilingual: You possess excellent German communication skills (both written and spoken) and are comfortable collaborating in English within our diverse international office.
The salary: We expect to pay from £34,000 - £42,000 for this role. But, we’re open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews.
The culture: At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence‑based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better.
The offices: We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community‑led groups, including running groups, padel, and monthly ping‑pong and pool competitions.
The benefits:
- Medical insurance from Vitality, including discounted gym membership.
- A private GP service for you, your partner, and your dependents.
- 25 days’ holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave.
- A one‑month, fully paid sabbatical after four years.
- Instant access to external counselling and therapy sessions for team members that need emotional or mental health support.
- 3% Pension contributions on total earnings.
- An employee equity incentive scheme.
- Generous parental leave and a nursery tax benefit scheme to help you save money.
- Electric car scheme and cycle to work scheme.
- Two company retreats a year.
- A learning and development budget for everyone.
- Company‑wide talks with internal and external speakers.
- Access to learning platforms like Treehouse.
Junior Account Manager in London employer: Iwoca
At iwoca, we pride ourselves on being an exceptional employer that champions innovation and personal growth. Our vibrant work culture fosters collaboration and independent thinking, while our commitment to employee well-being is reflected in our comprehensive benefits package, including generous holiday allowances, medical insurance, and opportunities for professional development. Located in the heart of London, our office provides a dynamic environment where you can thrive alongside passionate colleagues dedicated to empowering SMEs and making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up local meetups. The more you engage, the better your chances of landing that Junior Account Manager role.
✨Tip Number 2
Show off your personality! When you get the chance to chat with potential employers, let your passion for helping SMEs shine through. Be genuine, share your experiences, and don’t be afraid to show how you can make a difference at iwoca.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle common challenges in account management. Brush up on your problem-solving skills and be ready to discuss how you’d support clients through their financial journeys.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you note. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great way to reinforce your interest in the role!
We think you need these skills to ace Junior Account Manager in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping SMEs and how you connect with clients.
Tailor Your Application:Make sure to customise your application for the Junior Account Manager role. Highlight your experience with AI tools and how you've used them to solve problems or improve processes in the past.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and relevant to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Iwoca
✨Know Your Stuff
Before the interview, make sure you understand iwoca's mission and how they support SMEs. Familiarise yourself with their products and services, and think about how you can help clients navigate their financial journeys.
✨Showcase Your People Skills
As a Junior Account Manager, you'll be connecting with various business owners. Prepare examples of how you've built relationships in the past, and be ready to demonstrate your empathy and communication skills during the interview.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to think creatively to overcome challenges, especially in fast-paced environments. Highlight your ability to stay calm under pressure.
✨Embrace AI Tools
Since iwoca values the use of AI tools, come prepared to discuss your experience with them. Share specific examples of how you've used technology to improve productivity or solve problems, and be ready to explain your thought process behind those decisions.
