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- Tasks: Analyse data to drive growth and optimise sales operations for our German market.
- Company: Join iwoca, a fintech leader empowering small businesses across Europe.
- Benefits: Flexible hours, medical insurance, generous holiday, and professional development opportunities.
- Why this job: Make a real impact in a dynamic team while developing your analytical skills.
- Qualifications: 1-3 years experience, strong data management skills, and fluent in German and English.
- Other info: Enjoy a culture of learning with company retreats and a supportive environment.
The predicted salary is between 28000 - 46000 £ per year.
Imagine a world where every small business has the power to thrive. We are a fintech company that has revolutionised access to finance for SMEs in Europe. Since 2012 we have provided billions in funding to over 150,000 businesses, and we aim to empower one million businesses with the tools they need.
The Commercial Strategy & Operations team is the central hub for strategy, growth analytics, and operational excellence for our customer acquisition channels in Germany. The team designs and executes strategies to grow iwoca's reach, working cross‐functionally to ensure Partner, Marketing and Sales channels run efficiently and scale profitably.
This role is the analytical and operational backbone of our German Sales and Marketing teams. You will make a direct impact by using data to help us grow smarter and faster. In the first six months you will focus on CRM and Sales Operations, ensuring our HubSpot environment runs smoothly and accurately.
Growth and Business Impact- Analyse sales funnel performance, conversion rates, and campaign ROI to identify growth opportunities.
- Take ownership of reporting for Direct Acquisition channels, delivering insights that shape strategic decisions.
- Support strategic projects with analysis and process improvements, helping launch new initiatives and experiments.
- Maintain and optimise sales leads via upload, scoring, attribution, and analysis.
- Build and maintain dashboards in HubSpot and Looker to track lead flow, conversion rates, and ROI.
- Support weekly and monthly performance reviews with actionable insights.
- Work with internal data and analytics teams to ensure accurate data synchronisation between HubSpot, Looker, and backend systems.
- Ensure data integrity for attribution, source tracking, and campaign reporting.
- Become the team's HubSpot CRM expert, using automation to make the Sales team more effective.
- Design and run small experiments (A/B tests) on outreach cadences and email templates to improve conversion rates.
- Identify opportunities to use AI and other tools to optimise the performance of the Outbound Sales team.
- Early in career (1‐3 years experience) and eager to build operational and analytical skills.
- Highly organised and detail‐oriented, with experience managing data in Excel or Google Sheets.
- Experience with SQL or a data visualisation tool like Looker or Tableau.
- A proactive problem‐solver motivated to improve processes, not just follow them.
- A clear communicator, comfortable working with commercial and technical teams.
- Fluent in German and English (at least C1).
- Familiarity with a CRM system like HubSpot or Salesforce.
- Experience in SME lending.
- Experience with lead data management in the German market.
We expect to pay from £32,000 - £55,000 for this role. Include your salary goals with your application.
The cultureAt iwoca we prioritise a culture of learning, growth, and support, investing in professional development for team members. We value diversity of thought and skill and encourage exploration of new areas of interest to help innovate and improve products and services.
The benefits- Flexible working hours.
- Medical insurance from Vitality, including discounted gym membership.
- A private GP service for you and dependents.
- 25 days' holiday per year, an extra day off for your birthday, and unlimited unpaid leave.
- A one‐month fully paid sabbatical after four years.
- Instant access to external counselling and therapy sessions.
- 3% pension contributions on total earnings.
- An employee equity incentive scheme.
- Generous parental leave and a nursery tax benefit scheme.
- Electric car scheme and cycle‐to‐work scheme.
- Two company retreats a year.
- Learning and development budget for everyone.
- Company‐wide talks with internal and external speakers.
- Access to learning platforms like Treehouse.
Commercial Strategy & Operations Analyst (Team Germany) in London employer: Iwoca
Contact Detail:
Iwoca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Strategy & Operations Analyst (Team Germany) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at iwoca. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching iwoca's values and recent projects. Show us you’re not just another candidate but someone who genuinely cares about helping SMEs thrive.
✨Tip Number 3
Practice your data storytelling skills. We want to see how you can turn numbers into insights that drive decisions. Be ready to share examples of your analytical work!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the iwoca team.
We think you need these skills to ace Commercial Strategy & Operations Analyst (Team Germany) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Strategy & Operations Analyst role. Highlight your analytical skills and any relevant experience with CRM systems like HubSpot, as this will show us you're a great fit for the team.
Showcase Your Data Skills: Since this role is all about data, don’t forget to mention your experience with Excel, SQL, or data visualisation tools like Looker. We want to see how you can use data to drive decisions and improve processes!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to communicate your experiences and achievements, so we can easily see how you’d add value to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Iwoca
✨Know Your Numbers
As a Commercial Strategy & Operations Analyst, you'll be dealing with data all the time. Brush up on key metrics related to sales funnels, conversion rates, and campaign ROI. Be ready to discuss how you've used data in past roles to drive decisions or improvements.
✨Master HubSpot
Since this role requires you to be the HubSpot CRM expert, make sure you’re familiar with its features and functionalities. If you can, try to get hands-on experience before the interview. Being able to talk about specific automations or dashboards you've created will impress the interviewers.
✨Show Your Problem-Solving Skills
Iwoca is looking for proactive problem-solvers. Prepare examples of challenges you've faced in previous roles and how you approached them. Highlight any process improvements you've implemented, especially those that involved data analysis or operational efficiency.
✨Communicate Clearly
You'll need to work with both commercial and technical teams, so clear communication is key. Practice explaining complex data insights in simple terms. During the interview, aim to demonstrate your ability to bridge the gap between different teams and ensure everyone is on the same page.
