At a Glance
- Tasks: Engage with customers to discuss payments and negotiate repayment solutions.
- Company: Dynamic finance company based in Greater London.
- Benefits: Competitive salary, full-time role, and a supportive work environment.
- Why this job: Make a real difference by helping customers manage their finances effectively.
- Qualifications: Experience in debt recovery and strong communication skills.
- Other info: Join a team that values empathy and compliance in financial conversations.
The predicted salary is between 30000 - 36000 £ per year.
A finance company in Greater London seeks a Collections & Recoveries Advisor to engage in meaningful conversations with customers about their payments. The role involves building relationships, negotiating repayment solutions, and ensuring compliance with regulations.
Ideal candidates will have debt recovery experience and exceptional communication skills. This position offers a full-time role with a competitive salary range between £30K and £36K.
Collections & Recoveries Advisor: Empathetic SME Finance in London employer: Iwoca
Contact Detail:
Iwoca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections & Recoveries Advisor: Empathetic SME Finance in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations during interviews and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview scenarios with a friend or family member. This will help us refine our communication skills and prepare us for those meaningful conversations about payments.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider tips and even referrals that might just land us that Collections & Recoveries Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can showcase our enthusiasm for the role right from the start!
We think you need these skills to ace Collections & Recoveries Advisor: Empathetic SME Finance in London
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to connect with customers. We want to see how you can engage in meaningful conversations and build relationships, so share examples of your past experiences in debt recovery or customer service.
Be Clear and Concise: In your written application, clarity is key! We appreciate straightforward communication, so avoid jargon and keep your sentences to the point. This will help us understand your qualifications and how you can contribute to our team.
Highlight Your Negotiation Skills: Since the role involves negotiating repayment solutions, make sure to showcase any relevant experience you have. We love seeing candidates who can demonstrate their ability to find win-win solutions, so don’t hold back on those examples!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the Collections & Recoveries Advisor position. Let’s get started!
How to prepare for a job interview at Iwoca
✨Know Your Stuff
Before the interview, brush up on your knowledge of debt recovery processes and regulations. Familiarise yourself with common repayment solutions and be ready to discuss how you've successfully navigated similar situations in the past.
✨Show Empathy
As a Collections & Recoveries Advisor, empathy is key. Prepare examples of how you've built relationships with customers in challenging situations. Highlight your ability to listen actively and negotiate effectively to find win-win solutions.
✨Practice Your Communication Skills
Exceptional communication is crucial for this role. Consider doing mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently, especially when discussing sensitive topics like payments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to customer engagement and how they support their advisors. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
