iwoca is hiring a Customer Service Advisor to be the friendly face for potential and existing customers. You will handle calls, emails and chats, guiding entrepreneurs through applications and credit decisions with excellent service.
The role blends office and home work in a hybrid setup, reflecting our flexible culture. You will contribute to a mission of supporting SMEs with fast, trustworthy credit, leveraging AI tools while communicating in English and German.
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Hybrid Customer Success Advisor: AI-Savvy Fintech Support employer: iwoca
At iwoca, we pride ourselves on being an exceptional employer that champions innovation and collaboration. Our vibrant work culture fosters growth and creativity, empowering employees to make impactful decisions that drive the success of small businesses. With a commitment to professional development and a focus on leveraging cutting-edge technology, we offer a unique opportunity for individuals to thrive in the dynamic fintech landscape of London.