iwoca, a fintech empowering SMEs, is hiring a Customer Service Advisor. You will be first point of contact, handling calls, emails and chats to support new and existing customers and assist with applications and loan inquiries.
You will work in a hybrid London office, collaborating with teams to improve processes and champion customer-centricity. We value curiosity about AI tools, German C1 and a hands-on, team-focused mindset.
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AI-Savvy Customer Success Advisor employer: iwoca
At iwoca, we pride ourselves on being an exceptional employer that champions innovation and collaboration. Our vibrant work culture fosters growth and creativity, empowering employees to make impactful decisions that drive the success of small businesses. With a commitment to professional development and a focus on leveraging cutting-edge technology, we offer a unique opportunity for individuals to thrive in the dynamic fintech landscape of London.
