At a Glance
- Tasks: Create and manage technical documentation that impacts the entire company.
- Company: Join iwoca, a fast-paced fintech helping SMEs thrive with innovative finance solutions.
- Benefits: Enjoy flexible hours, medical insurance, generous holiday, and a learning budget.
- Other info: Collaborative remote team with opportunities for mentorship and career growth.
- Why this job: Make a real difference by shaping how teams access vital information.
- Qualifications: 5+ years in technical writing, proficiency in Git, and experience with AI tools.
The predicted salary is between 60000 - 75000 £ per year.
The company is dedicated to supporting small businesses by providing flexible and responsive finance solutions. With a mission to assist one million SMEs, iwoca has already funded over 100,000 businesses with more than £4 billion.
The Knowledge Management team maintains iwoca’s internal documentation — the Handbook — which is used by developers, analysts, product managers, and increasingly by the wider company. The team consists of three technical writers, including the new hire. The documentation scope is expanding as iwoca launches products on new architectures, allowing for better-structured content from the start.
The role involves:
- Documenting new products from day one, setting standards before complexity accumulates.
- Running documentation migration projects end-to-end, including scoping, stakeholder buy-in, and delivery.
- Influencing how new departments adopt the Handbook and mentoring another technical writer.
- Advocating for culture change in documentation practices.
Requirements:
- 5+ years of experience writing or editing technical documentation.
- Proficiency with Git.
- Experience running documentation projects end-to-end.
- Experience influencing teams outside your own.
- Experience using AI tools for editorial and documentation work.
Bonus:
- Experience documenting financial services or lending.
- Programming experience (Python, shell scripting).
- The ability to influence people in different teams.
The culture: At iwoca, the best idea wins. We prioritise learning and growth, providing autonomy for personal development. We believe in the power of AI to enhance our work.
The benefits:
- Flexible working hours.
- Medical insurance from Vitality, including discounted gym membership.
- A private GP service for you and your dependents.
- 25 days’ holiday per year, plus additional leave options.
- A one-month, fully paid sabbatical after four years.
- Access to counselling and therapy sessions.
- 3% Pension contributions on total earnings.
- An employee equity incentive scheme.
- Generous parental leave and nursery tax benefit scheme.
- Electric car scheme and cycle to work scheme.
- Two company retreats a year.
- A learning and development budget for everyone.
- Access to learning platforms like Treehouse.
Senior Technical Writer employer: Iwoca Ltd
At iwoca, we pride ourselves on being an exceptional employer that champions innovation and personal growth. Our flexible working culture, combined with a commitment to employee well-being through benefits like medical insurance, generous holiday allowances, and a supportive environment for learning, makes us a standout choice for those looking to make a meaningful impact in the financial services sector. Join our passionate team in London, where your contributions will directly influence how SMEs access vital finance, all while enjoying a vibrant office atmosphere and opportunities for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Writer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at iwoca on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding iwoca's mission and values. Show us how your experience aligns with helping SMEs succeed. We love candidates who are passionate about making a difference!
✨Tip Number 3
Practice your technical writing skills before the interview. Be ready to discuss your past projects and how you've influenced teams. We want to see how you can bring your expertise to our Knowledge Management team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining iwoca!
We think you need these skills to ace Senior Technical Writer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Technical Writer role. Highlight your experience with technical documentation, Git, and any relevant projects you've led. We want to see how your skills align with our mission at iwoca!
Showcase Your Impact:When detailing your past experiences, focus on the impact of your work. Share specific examples of how your documentation improved processes or helped teams. We love seeing how you’ve made a difference in previous roles!
Be Authentic:Let your personality shine through in your application. We value independent thinking and a good cultural fit, so don’t be afraid to show us who you are and what drives you. We’re looking for passionate individuals who can contribute to our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to read it! Don’t miss out on the opportunity to join our amazing team at iwoca.
How to prepare for a job interview at Iwoca Ltd
✨Know Your Documentation Inside Out
Before the interview, make sure you’re familiar with iwoca’s Handbook and the types of documentation they currently have. Understand how it’s structured and think about ways you could improve it. This shows you’re proactive and ready to hit the ground running.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in running documentation projects from start to finish. Highlight specific examples where you’ve scoped, gained buy-in, and delivered successful outcomes. This will demonstrate your ability to manage the end-to-end process effectively.
✨Demonstrate Your Technical Proficiency
Since proficiency with Git is essential, be ready to talk about your experience using it. If you can, share examples of how you’ve helped others learn Git or used it in collaboration with teams. This will show that you’re not just a writer but also a team player who can influence others.
✨Emphasise Your Adaptability and Influence
Discuss how you’ve influenced teams outside your own to adopt new practices or tools. Share stories that illustrate your ability to advocate for change and mentor others, especially in a tech-driven environment. This aligns perfectly with iwoca’s culture of independent thinking and growth.
