Partnership Manager in London

We are looking for a Partnerships Manager to support our key partners who refer their small business customers to us for easy access to finance. In this pivotal role, the successful candidate will be the driving force behind fueling expansion and success with a panel of our existing partners. They will be part of a small ambitious team, fostering growth every step of the way. We are looking for a commercially astute, highly persuasive communicator with an unstoppable, can-do attitude to take this opportunity to the next level.

The company: Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that is as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.

The team: The Partnerships team plays a key role in driving iwoca's customer acquisition by delivering cutting-edge embedded finance solutions to small businesses through our powerful Lending API. Working with a diverse range of partners, from globally recognised names to dynamic micro businesses, helping them unlock new growth opportunities. The team is a mix of commercial, technical, and analytical experts, all united to maximise value from both new and existing partnerships. This role will report into the Head of Partnerships, playing a pivotal part in accelerating the growth of our partnerships channel and taking iwoca's impact to the next level.

The role:

• Driving Commercial Impact: Performance monitoring: Continuously monitor and analyse application funnel performance, identifying trends, drop-offs, and high-impact optimisation opportunities.
• Identify growth opportunities: Proactively identify and execute scalable growth initiatives across existing partnerships to drive revenue generation.
• Improve customer journeys: Deep-dive into how customers arrive to us through partner platforms to transform user experiences into seamless, high-converting journeys.

• Relationship Management: Partner support: Act as the primary point of contact for partners, delivering timely support while driving engagement through the consistent delivery of product insights and development updates.
• Voice of the partner: Collect partner feedback and use this to influence product road map and drive the evolution of our offering.
• Support new partner acquisition: Work with the partner development team to pitch high-value prospects, providing the operational expertise and performance insights to accelerate deal closure.

• Operational Excellence: Problem solving: Act as the first line of defence when challenges arise with partners by engaging stakeholders and communicating clearly how the problem will be addressed.
• Reporting & invoicing: Lead the invoicing process and performance tracking to ensure partner trust through transparent reporting.

The requirements:

• Essential: At least 1 year experience working with partners or clients in a similar setting.
• Outstanding communicator, able to inspire a wide range of stakeholders.
• Analytical with the ability to translate data insights into actionable strategies.
• A commercially savvy operator, able to spot growth opportunities where others don't.
• A positive mindset and eager to learn.
• Educated to degree level or higher.

• Bonus: Experience in fintech, banking, payments or similar industry.
• An understanding of API integrations.

The salary: We expect to pay from £40,000 - £45,000 (+20% quarterly OTE bonus) for this role. But, we are open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews.

The culture: At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value thought and skill diversity, and encourage you to explore new areas of interest to help us innovate and improve our products and services.

The offices: We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds, Frankfurt and Berlin with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions.

The benefits: Flexible working. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to emotional and mental health support. 3% Pension contributions and share options. Generous parental leave and a nursery tax benefit scheme to help you save money. Cycle-to-work scheme and electric car scheme. Two company retreats a year, we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.