Business Development Manager

The company Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are. That’s why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it’s needed. We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.

We are seeking a proactive and results-driven person to join our team. The primary responsibility of this role is to identify, engage, and onboard e-commerce sellers onto the iwocaPay platform. The ideal candidate will have a strong background in business development, a deep understanding of the e-commerce landscape, and a passion for driving growth in the fintech industry.

The team iwocaPay works with sellers to offer innovative Trade Credit and BNPL solutions for business customers. Those merchants are essential to our success as we need them to offer iwocaPay to their customers who in turn use us to spread the cost of their purchase.

The role

• Seller Acquisition: Identify and prospect potential e-commerce sellers that align with the target market for iwocaPay.
• Relationship Building: Build and maintain strong relationships with key stakeholders in e-commerce businesses, including founders, decision-makers, and relevant departments.
• Consultative Selling: Understand sellers’ pain points and demonstrate how iwocaPay can add value to their business by offering flexible payment solutions.
• Onboarding and Support: Guide sellers through the onboarding process, providing necessary assistance and support to ensure a smooth integration with iwocaPay.
• Market Insights: Stay updated with industry trends, competitor activities, and market needs to tailor pitches and strategies effectively.
• Collaboration: Work closely with the marketing and product teams to develop targeted campaigns, sales collateral, and product enhancements based on seller feedback.

The requirements

• Be great at networking through strong communication skills.
• Have a strong interest in our partners' business model and understand how we can improve our partners' offerings with our embedded solutions.
• Be creative and can think in different dimensions and can empathise with our prospects problems.
• Have a consultative sales approach that enables you to understand customer needs and match the right product or service to them.
• Experience explaining complex products and services to customers.
• A strong track record of not only meeting, but exceeding KPIs to drive both your and the team’s performance.
• Brilliant communication skills with an excellent telephone manner and a passion for delighting customers.
• Smart, perceptive, nimble, proactive, you pay attention to details, you start with the question “Why?”
• Humble - willing to help others, a team player, responsible and critical of yourself and not just others.
• Motivated, enthusiastic, eager, highly committed, excited to join iwocaPay.
• Resilient – you stand tall even in the toughest times.
• You have a growth mindset - you strive for continuous improvement and always push yourself to be better.
• You enjoy the chaos of a fast-paced, ever-changing environment.
• Demonstrates curiosity to use and learn more about AI tools.
• You'll already be comfortable using AI tools in practical ways - for example, researching prospects, drafting communications, or synthesising market information - showing good judgement about when to use them and the ability to explain the reasoning behind that use.

The salary

We expect to pay from £38,000—£48,000 + monthly performance related bonus for this role. But, we’re open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews.

The culture

At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them.

The offices

Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions.

The benefits

• Flexible working hours.
• Medical insurance from Vitality, including discounted gym membership.
• A private GP service (separate from Vitality) for you, your partner, and your dependents.
• 25 days’ holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave.
• A one-month, fully paid sabbatical after four years.
• Instant access to external counselling and therapy sessions for team members that need emotional or mental health support.
• 3% Pension contributions on total earnings.
• An employee equity incentive scheme.
• Generous parental leave and a nursery tax benefit scheme to help you save money.
• Electric car scheme and cycle to work scheme.
• Two company retreats a year: we’ve been to France, Italy, Spain, and further afield.

And to make sure we all keep learning, we offer:

• A learning and development budget for everyone.
• Company-wide talks with internal and external speakers.
• Access to learning platforms like Treehouse.