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For Companies At a Glance
- Tasks: Manage a portfolio of clients and support them throughout the lending process.
- Company: Leading fintech company in the UK with a focus on customer success.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Why this job: Build lasting relationships and help clients maximise their benefits from our products.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Join a dynamic team dedicated to innovation and client satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
Ein führendes Fintech-Unternehmen im Vereinigten Königreich sucht einen Account Manager, der für die Betreuung eines eigenen Portfolios von Neu- und Bestandskunden verantwortlich ist. Sie werden die Kunden während des Kreditprozesses unterstützen und sicherstellen, dass sie optimal von unseren Produkten profitieren.
Wir suchen motivierte und kommunikative Menschen, die eine Leidenschaft für Kundenservice haben und langfristige Beziehungen aufbauen möchten.
Account Manager – Portfolio & Customer Success employer: Iwoca Ltd
Contact Detail:
Iwoca Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager – Portfolio & Customer Success
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech world and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer success and account management. We recommend role-playing with a friend to get comfortable talking about your experience and how you can help clients thrive.
✨Tip Number 3
Showcase your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for clients in the past. This will demonstrate your commitment to building long-term relationships.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Account Manager – Portfolio & Customer Success
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can build long-lasting relationships with clients and support them throughout their journey.
Tailor Your Experience: Make sure to highlight your relevant experience in managing portfolios and working with customers. We love seeing how your background aligns with the role of Account Manager, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Iwoca Ltd
✨Know Your Products Inside Out
Make sure you understand the products offered by the company. Familiarise yourself with how they work and the benefits they provide to customers. This will help you demonstrate your ability to support clients effectively during the credit process.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Highlight situations where you built long-term relationships or resolved issues, as this aligns perfectly with what the company is looking for.
✨Research the Company Culture
Get a feel for the company's values and culture. This will not only help you tailor your answers but also show that you're genuinely interested in being part of their team. Mention specific aspects of their culture that resonate with you during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could be about their approach to customer success or how they measure client satisfaction. It shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
