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- Tasks: Audit property service charges and seek refunds from landlords across Europe.
- Company: Join IWG, a leader in flexible working with a global presence.
- Benefits: Flexible work structure, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by ensuring fair billing and maintaining positive landlord relationships.
- Qualifications: Bachelor's degree and experience in real estate or property management preferred.
- Other info: Work in a dynamic environment with a commitment to sustainability and carbon neutrality.
The predicted salary is between 36000 - 60000 £ per year.
Location flexible: UK, Eastern Europe OR North Africa
Job Purpose
We are looking for a full-time auditor to help us with auditing and seeking refunds from Landlords for IWG across Europe. You will encounter a high degree of flexibility on structuring your work life. You will follow established departmental procedures, recommending improvements or enhancements to further increase savings. You will work with Real Estate teams, Accounts Payable teams and Centre personnel to obtain necessary lease/building specific information to complete the audit. You will interact directly with landlords and their agents requesting documentation and assertively seeking refunds for overcharges while maintaining a positive relationship with them.
PRINCIPAL RESPONSIBILITIES
- Performs property service charge invoice reviews and audits (also known as Lease Audits, CAM Audits, Real Estate Taxes and Operating Expense Audits) in various countries around the world.
- Receives landlords' Property Service invoices, compares against lease documents, accounting reports and local centre-provided information. Documents errors and works to resolve directly with Landlord's representatives.
- Communicates regularly with landlords and their agents including phone calls, e-mails and written correspondence.
- Uses internal accounting systems and lease database to retrieve necessary documentation for audit.
- Works closely with IWG Asset and Country Managers for solving particularly delicate disputes.
- Assists with the implementation and development of audit tools and procedures.
- Uses excellent interpersonal and communication skills, with emphasis on persuasiveness and negotiations to collect data/claims.
- Works on multiple audit claims simultaneously, prioritises, follow-ups, reports and brings projects to conclusion.
MINIMUM QUALIFICATIONS
- Full Professional Proficiency in English + French would be a big advantage.
- Bachelor's degree.
- Work experience in Lease Administration, Property Management, Commercial Real Estate Brokerage, Property Accounting, Law, or other relevant experience working with real estate leases with the ability to interpret lease language.
- Strong organisational, interpersonal, and written/verbal communication skills.
- Attention to detail and accuracy with strong analytical skills.
- Thorough working knowledge of Microsoft Office especially Excel.
- Proactive and passionate about quality, honesty, and work with a determination to succeed.
ADDITIONAL PREFERENCES
- Proficiency in additional language will be considered beneficial.
- Experience in auditing property service charge/operating expense reconciliations.
- Commercial Property/lease/auditing experience.
Property Service Lease Auditor employer: IWG
Contact Detail:
IWG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Service Lease Auditor
✨Tip Number 1
Network like a pro! Reach out to people in the property services and auditing sectors. Use LinkedIn to connect with industry professionals, join relevant groups, and engage in discussions. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching common questions related to lease audits and property management. Practice your responses, focusing on your analytical skills and attention to detail. Show them you’re not just a number cruncher but someone who can build positive relationships with landlords too!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, send a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in the position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Tailor your application to highlight your experience in lease administration and property management. Let’s get you that Property Service Lease Auditor role!
We think you need these skills to ace Property Service Lease Auditor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Service Lease Auditor role. Highlight relevant experience in lease administration or property management, and don’t forget to showcase your analytical skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about auditing and how your skills align with our mission at IWG. Keep it concise but impactful – we want to see your personality!
Show Off Your Communication Skills: Since you'll be interacting with landlords and their agents, it's crucial to demonstrate your strong written communication skills. Make sure your application is clear, professional, and free of errors – we love attention to detail!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at IWG
✨Know Your Numbers
Brush up on your knowledge of property service charge invoices and lease agreements. Be prepared to discuss specific examples from your past experience where you successfully identified discrepancies or negotiated refunds. This will show your potential employer that you have the analytical skills and attention to detail they’re looking for.
✨Practice Your Communication Skills
Since you'll be interacting with landlords and their agents, practice articulating your thoughts clearly and persuasively. Role-play common scenarios you might encounter during the audit process, focusing on how to maintain positive relationships while being assertive in your requests.
✨Familiarise Yourself with IWG's Values
Take some time to understand IWG’s mission and values, especially their commitment to carbon neutrality and flexible working. Being able to align your personal values with those of the company can make a strong impression during the interview.
✨Prepare Questions
Have a list of insightful questions ready to ask your interviewers. Inquire about the tools and procedures they use for audits, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
