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- Tasks: Deliver world-class customer service and ensure a smooth workspace experience.
- Company: Global workspace provider in Swansea with a supportive culture.
- Benefits: Flexible hours, career growth opportunities, and a positive work environment.
- Why this job: Join a dynamic team and make a real difference in customers' workdays.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Great opportunity for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
A global workspace provider in Swansea is seeking a Customer Services Executive to deliver world-class service. This role involves welcoming customers, managing tasks for a smooth workspace, and helping everyone have a great day at work.
The ideal candidate will have strong communication skills, a positive attitude, and the motivation to continuously improve.
Join a dynamic team with excellent career opportunities and benefits in a supportive work environment.
Customer Experience Specialist - Flexible Hours in Swansea employer: IWG plc
Contact Detail:
IWG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist - Flexible Hours in Swansea
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their world-class service.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering excellent customer service, try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your positive attitude during the interview. Smile, be enthusiastic, and let your personality shine through. Remember, they’re looking for someone who can brighten up the workspace!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Experience Specialist - Flexible Hours in Swansea
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style and positivity into your words.
Highlight Relevant Experience: Make sure to showcase any previous customer service experience you have. We’re looking for someone who can deliver world-class service, so share examples of how you've done this in the past!
Tailor Your Application: Take a moment to tailor your application to the role. Mention specific skills that match the job description, like strong communication skills and a positive attitude. This shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and it helps us keep everything organised. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at IWG plc
✨Know the Company
Before your interview, do some research on the global workspace provider. Understand their values, mission, and what makes them stand out in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Experience Specialist, strong communication is key. Prepare examples from your past experiences where you effectively communicated with customers or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Emphasise Your Positive Attitude
A positive attitude can make a huge difference in customer service roles. Think of times when you've turned a negative situation into a positive one. Share these stories to demonstrate your ability to maintain a cheerful disposition, even under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for growth, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
