At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic workspace.
- Company: Join IWG, a global leader in innovative workspaces with exciting growth opportunities.
- Benefits: Earn £25,500 to £28,000 pro-rata, with great incentives and sociable hours.
- Other info: Be part of a team committed to sustainability and reducing carbon emissions.
- Why this job: Perfect for students or those seeking flexible work with fantastic career prospects.
- Qualifications: Great communication skills and a positive, can-do attitude are essential.
The predicted salary is between 25500 - 28000 £ per year.
Part-Time Customer Service Executive (20+ hours per week, Monday to Friday or selected days)
Total Compensation including salary, bonus, commission & benefits: £25,500 to £28,000 pro-rata
We are recruiting for part-time Customer Service Executives across our network of business centres in the UK. This is an excellent opportunity for students, people returning to work, or those seeking a second job! This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world‑class customer service.
You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.
We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on‑site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What we can do for you:
- A fun, challenging and rewarding career.
- Great induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable incentives and sociable hours.
About you:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can‑do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG:
With almost 4,000 tech‑enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and we’re continuing to grow. With 80% of the Fortune 500 already among our customers and plans to expand to 30,000+ centres over the next decade, we are uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are also proud of reducing commuting‑related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral. So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
Customer Service Executive (Part-time) in Manchester employer: IWG plc
At IWG, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. With flexible part-time hours, competitive compensation, and a commitment to sustainability, our Customer Service Executives play a vital role in creating welcoming environments for our clients. Join us to enjoy comprehensive training, generous incentives, and the opportunity to advance your career within a rapidly expanding global organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Executive (Part-time) in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on IWG and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you've provided excellent service or resolved issues. We want to see that can-do attitude in action!
✨Tip Number 3
Dress the part! Even if it's a casual environment, looking smart and professional can make a great first impression. It shows that you respect the opportunity and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a nice touch that many candidates overlook!
We think you need these skills to ace Customer Service Executive (Part-time) in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive attitude and love for interacting with people.
Tailor Your Application:Make sure to tailor your application to the role of Customer Service Executive. Highlight your communication skills and any relevant experience that shows you can deliver world-class customer service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key skills and experiences are easy to spot. No need for fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at IWG plc
✨Know the Company
Before your interview, take some time to research IWG and its mission. Understanding their commitment to sustainability and customer service will help you align your answers with their values and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Customer Service Executive, you'll be interacting with customers daily. Prepare examples of how you've successfully communicated or resolved issues in the past. This will demonstrate your great communication skills and positive attitude, which are key for this position.
✨Practice Common Questions
Think about common interview questions related to customer service, such as how you would handle a difficult customer. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
