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- Tasks: Deliver exceptional customer service and enhance the client experience.
- Company: Leading workspace provider in the UK with a focus on customer satisfaction.
- Benefits: Flexible hours, generous training, and promotional opportunities.
- Why this job: Join a dynamic team and make a positive impact on customers' work lives.
- Qualifications: Outgoing personality, excellent communication skills, and a drive for improvement.
- Other info: Great career growth potential in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading workspace provider in the United Kingdom is seeking a Customer Services Executive to deliver world-class customer service. The role offers a dynamic environment with career growth potential and regular hours.
Ideal candidates are outgoing, have excellent communication skills, and are motivated to improve daily. Join our team to help create a positive work environment and enjoy generous benefits including training and promotional prospects.
Customer Experience Specialist - Flexible Hours in Liverpool employer: IWG plc
Contact Detail:
IWG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist - Flexible Hours in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle difficult customers or improve a service. We want you to shine!
✨Tip Number 3
Show your personality! When you get the chance to chat with the hiring team, let your enthusiasm for customer service come through. They’re looking for someone who fits into their dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Experience Specialist - Flexible Hours in Liverpool
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for outgoing individuals who can connect with our customers.
Tailor Your Application: Make sure to customise your application for the Customer Experience Specialist role. Highlight your communication skills and any relevant experience that shows how you can deliver world-class customer service. We love seeing how you fit into our dynamic environment!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great candidate. Avoid fluff and focus on what really matters – your skills and motivation to improve daily.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at IWG plc
✨Know the Company Inside Out
Before your interview, do some homework on the workspace provider. Understand their mission, values, and what sets them apart in the industry. This will not only impress the interviewers but also help you tailor your answers to align with their goals.
✨Show Off Your Communication Skills
As a Customer Experience Specialist, communication is key. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as personable and engaging.
✨Prepare for Scenario Questions
Expect questions that assess how you handle customer service scenarios. Think of examples from your past experiences where you turned a negative situation into a positive one. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Express Your Motivation for Improvement
The job description highlights the importance of being motivated to improve daily. Be ready to discuss how you seek feedback and implement changes in your work. Share specific instances where you've taken the initiative to enhance customer experience or your own skills.
