At a Glance
- Tasks: Manage customer service operations and solve challenges with a positive attitude.
- Company: Join a dynamic team at IWG, a leader in flexible workspaces.
- Benefits: Enjoy competitive pay, flexible hours, and great incentives.
- Other info: Great opportunities for promotion and personal development await you!
- Why this job: Make a real impact by creating brand ambassadors through exceptional customer service.
- Qualifications: Experience in customer-focused roles and a passion for teamwork is essential.
The predicted salary is between 19000 - 19000 £ per year.
Part-time Customer Services Manager
20+ hours per week, Monday to Friday or selected days
Total Compensation including bonus, commission & benefits based on a 20 hour working week: Up to £19,000
Responsibilities
- Being responsible for managing anything and everything on site.
- Rising to every challenge and solving problems.
- Giving tours to prospective customers.
- Upselling to existing customers.
- Looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.
Benefits
- Fun, challenging and rewarding career.
- Great induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
Qualifications
Ideally, you’ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your customer service and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience.
- Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day.
- Drive: your own and your team’s collective drive for success means you’ll only relax once you’ve delivered the results you’re looking for.
- Resilience: a relentless focus on business priorities, regardless of any obstacles placed in front of you.
Part-time Customer Service Manager in Leicester employer: IWG plc
As a Part-time Customer Service Manager at IWG, you will thrive in a dynamic and supportive environment that prioritises employee growth and wellbeing. With a focus on fun and rewarding experiences, you'll benefit from excellent training, generous incentives, and the opportunity to develop your career while enjoying sociable hours. Join us in creating memorable customer experiences and become part of a team that values passion, drive, and resilience.
