IWG plc in Guildford is seeking a Customer Services Manager to oversee the centre’s performance and deliver exceptional service. You will have autonomy to run the centre as your own business, manage a small team, upsell to customers, and ensure the brand experience is outstanding.
The role focuses on guiding operations, keeping customers satisfied, and promoting a positive, high-energy workplace. You will be responsible for delivering results and maintaining a world-class standard of service.
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Customer Experience Centre Manager in Guildford employer: IWG plc
IWG plc is an exceptional employer located in the vibrant city of Edinburgh, offering a dynamic work environment where you can thrive as a Center Customer Experience Manager. With a strong focus on employee development, you'll benefit from comprehensive training and growth opportunities while being part of a supportive team that values your contributions. Join us to enjoy the autonomy in your role and the chance to make a real impact in delivering world-class customer service within a fast-growing global organisation.