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- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic workspace.
- Company: Join IWG, a global leader in innovative workspaces with a fun culture.
- Benefits: Earn £23,000 to £26,000 pro-rata, plus bonuses and flexible hours.
- Why this job: Perfect for students or anyone seeking a rewarding part-time role with growth potential.
- Qualifications: Great communication skills and a positive, can-do attitude are essential.
- Other info: Enjoy excellent training, promotion prospects, and a chance to make a real impact.
The predicted salary is between 11500 - 13000 £ per year.
Part-Time Customer Service Executive (20-30 hours per week, Monday to Friday or selected days)
Total Compensation including salary, bonus, commission & benefits: £23,000 to £26,000 pro-rata
We are recruiting for part-time Customer Service Executives across our network of business centres in the UK. This is an excellent opportunity for students, people returning to work, or those seeking a second job!
What we can do for you:
- Are you seeking a second job during the week to supplement your income?
- Are you keen to return to the workforce after a career break?
- Are you a part-time student seeking a job to complement your university schedule?
- Are you looking for a job that offers work/life balance?
IWG is offering part-time opportunities that could be the right fit for you! This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world‑class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.
We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on‑site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What we can do for you:
- A fun, challenging and rewarding career.
- Great induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
About you:
What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can‑do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG:
With 3,400 tech‑enabled, sustainable and inspiring locations across the world, we’re already four times the scale of our nearest competitor – and we’re continuing to grow. With 80% of the Fortune 500 already among our customers and plans to expand to 30,000+ centres over the next decade, we are uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are also proud of reducing commuting‑related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023. We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres. So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
Customer Services Executive (Part-time) in Gateshead employer: IWG plc
Contact Detail:
IWG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive (Part-time) in Gateshead
✨Tip Number 1
Get to know the company before your interview! Research IWG and understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, make sure you can express yourself clearly and confidently. Role-play with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Show off your positive attitude! During interviews, let your enthusiasm shine through. Employers love candidates who are upbeat and ready to tackle challenges with a smile. Remember, they want someone who can create a great atmosphere for customers!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about the role and the company.
We think you need these skills to ace Customer Services Executive (Part-time) in Gateshead
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your communication skills and any relevant experience that shows you can deliver world-class customer service. We love seeing how you fit into our team!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if needed to make it easy for us to read and understand your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at IWG plc
✨Know the Company
Before your interview, take some time to research IWG and its mission. Understand their commitment to customer service and sustainability. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Services Executive, strong communication is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to ensure someone had a great experience.
✨Demonstrate Your Positive Attitude
The job description highlights the importance of a positive, can-do attitude. Be ready to discuss how you maintain a cheerful disposition even in challenging situations. Share stories that reflect your resilience and enthusiasm.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Ask about the team culture, training opportunities, or what a typical day looks like. This shows you're engaged and eager to learn more about the role and the company.
