Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage a vibrant workspace, ensuring exceptional customer service and team motivation.
- Company: Join Regus, the world's largest workspace network, fostering a collaborative culture.
- Benefits: Competitive salary, inspiring work environment, and training opportunities.
- Why this job: Make a real impact by enhancing businesses and creating a positive community atmosphere.
- Qualifications: Experience in hospitality or events, strong communication, and multitasking skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Your job, your way as a Community Sales Manager. Please note, you will be employed by a Regus Franchise Owner. At Regus, we built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses.
The opportunity: As a Community Sales Manager, you’ll be responsible for the smooth running of your Regus centre. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.
A typical day at Regus: You start the day with an informal team talk over coffee, to plan the day and make sure everyone’s prepared. With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation. Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week. A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over. At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership. Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.
About you: We’re looking for someone who has the experience and aptitude to manage a smooth running operation. You’ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
- A good communicator, used to dealing with customers – ideally in the hospitality or events industry
- Confident, approachable and able to build strong relationships with customers
- A great manager, who leads by example and knows how to motivate and inspire a team
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthusiastic and able to adapt to fast-changing situations
- Confident using MS Office and other basic IT packages
In addition, you will:
- Manage the day to day running of the centre, focusing on exceptional customer service
- Inspire your team of associates, developing their skills to get the best from each team member
- Promote your centre to new customers and show them how flexible workspace could enhance their business
- Generate leads by delivering engaging networking events within your community
What we offer: On top of a competitive salary package you’ll enjoy:
- A bright and inspiring work environment
- Training and development opportunities
Franchise – Community Sales Manager employer: IWG plc
Contact Detail:
IWG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise – Community Sales Manager
✨Tip Number 1
Network like a pro! Attend local events and meet-ups related to the hospitality or events industry. This is your chance to connect with potential employers and showcase your personality – remember, people hire people they like!
✨Tip Number 2
Don’t just apply – engage! When you find a role that excites you, reach out to current employees on LinkedIn. Ask them about their experiences at Regus and express your enthusiasm for the Community Sales Manager position.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to the role. Think about how you would handle customer interactions and team management situations, as these will likely come up during your chat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Regus community. Let’s get you that dream job!
We think you need these skills to ace Franchise – Community Sales Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your cover letter and CV. Remember, we’re looking for someone who can connect with our customers, so show us how you’d do that!
Tailor Your Application: Make sure to tailor your application specifically for the Community Sales Manager role. Highlight your experience in customer service and team management, and relate it back to what we do at Regus. This shows us you understand the role and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to highlight your key achievements and skills that align with the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the information you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at IWG plc
✨Know Your Community
Before the interview, research the local business community and understand the needs of potential customers. Be ready to discuss how you can promote Regus products and services effectively to meet those needs.
✨Showcase Your Multitasking Skills
Prepare examples from your past experiences where you successfully managed multiple tasks at once. Highlight how you pre-empted issues and maintained a smooth operation, as this is crucial for the Community Sales Manager role.
✨Demonstrate Your Leadership Style
Think about how you motivate and inspire a team. Be prepared to share specific instances where you led by example and developed your team's skills, as this will resonate well with the interviewers.
✨Engage with Customer Service Scenarios
Anticipate questions related to customer service challenges. Prepare to discuss how you would handle difficult situations and ensure exceptional service, showcasing your communication skills and approachability.
