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For Companies At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic team.
- Company: Join IWG, a global leader with 3,500 inspiring locations and a commitment to sustainability.
- Benefits: Enjoy flexible benefits, generous incentives, and award-winning training for your career growth.
- Why this job: Be part of a fun, rewarding environment with amazing promotion prospects and a positive culture.
- Qualifications: Great communication skills, a positive attitude, and a willingness to learn are essential.
- Other info: Must have a car and driving licence; apply today to start your journey!
The predicted salary is between 28800 - 43200 £ per year.
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Must have a car and a driving license
This position sits at the heart of our growing global organisation and is a criticalrole where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What we can do for you
You are reading the right advert if you are looking for:
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About you
What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can-do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG
With 3,500 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.
We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.
So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
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Customer Services Executive employer: IWG plc
Contact Detail:
IWG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive
✨Tip Number 1
Familiarise yourself with IWG's values and mission. Understanding their commitment to sustainability and customer service will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help customers, as this will demonstrate your proactive attitude and communication skills.
✨Tip Number 3
Showcase your adaptability and willingness to learn. Since the role involves managing various on-site tasks, be ready to discuss how you've successfully adapted to new challenges or learned new skills quickly in previous roles.
✨Tip Number 4
Network with current or former employees of IWG if possible. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Customer Services Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise your communication skills and any previous roles where you interacted with customers or managed tasks in a busy environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your positive attitude and love for interacting with people. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the team.
Showcase Your Skills: In your application, clearly outline your ability to take direction and learn new skills. Provide examples of situations where you've demonstrated these qualities, as they are crucial for this role.
Highlight Your Motivation: Express your motivation to excel in the role and your determination to improve continuously. This mindset is essential for success in a dynamic team environment like IWG.
How to prepare for a job interview at IWG plc
✨Show Your People Skills
As a Customer Services Executive, your ability to communicate effectively is crucial. Be prepared to share examples of how you've successfully interacted with customers in the past, showcasing your friendly and approachable nature.
✨Demonstrate a Positive Attitude
The company values a positive, can-do attitude. During the interview, express your enthusiasm for the role and your willingness to tackle challenges. A smile and an upbeat demeanour can go a long way!
✨Highlight Your Adaptability
This role requires managing various on-site tasks. Be ready to discuss situations where you've had to adapt quickly to changing circumstances or learn new skills on the job. This will show your potential employer that you can thrive in a dynamic environment.
✨Research the Company’s Values
Understanding the company's commitment to sustainability and employee development can set you apart. Mention how their values resonate with you and how you can contribute to their mission of creating great workspaces while being environmentally conscious.
