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For Companies At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks for a smooth workspace.
- Company: Join IWG, a global leader with 3,500 inspiring locations and amazing career growth.
- Benefits: Enjoy flexible benefits, generous incentives, and award-winning training in a fun environment.
- Why this job: Be part of a dynamic team that values your potential and offers fantastic promotion prospects.
- Qualifications: Bring great communication skills, a positive attitude, and a desire to learn and grow.
- Other info: This role offers sociable hours and the chance to make a real impact every day.
The predicted salary is between 20000 - 22000 £ per year.
Customer Services Executive
(Total Compensation including bonus, commission & benefits: £25,000 to £27,000)
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What we can do for you
You are reading the right advert if you are looking for:
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About you
What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can-do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG
With 3,500 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.
So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
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Customer Services Executive employer: IWG plc
Contact Detail:
IWG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've created positive experiences for customers in the past, as this aligns perfectly with the role's focus on delivering world-class service.
✨Tip Number 2
Research IWG and its values before your interview. Understanding their commitment to creating inspiring workspaces will help you demonstrate how your personal values align with theirs, making you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your communication skills and how you handle challenging situations. The ability to manage on-site tasks and maintain a friendly atmosphere is crucial, so be ready to share relevant experiences.
✨Tip Number 4
Highlight your willingness to learn and adapt. Since IWG values a positive attitude and the motivation to improve, showcasing your eagerness to develop new skills will set you apart from other candidates.
We think you need these skills to ace Customer Services Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Services Executive position. Understand the key responsibilities and the skills required, such as great communication skills and a positive attitude.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your customer service experience and any roles where you demonstrated a positive, can-do attitude.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at IWG plc
✨Show Your People Skills
As a Customer Services Executive, your ability to communicate and connect with people is crucial. Be prepared to share examples of how you've successfully interacted with customers in the past, showcasing your warm and friendly approach.
✨Demonstrate a Positive Attitude
The job description emphasizes a positive, outgoing mindset. During the interview, let your enthusiasm shine through. Share stories that highlight your can-do attitude and how you tackle challenges with optimism.
✨Highlight Your Adaptability
This role requires the ability to manage various tasks and learn new skills quickly. Be ready to discuss situations where you've adapted to change or learned something new on the job, demonstrating your flexibility and eagerness to grow.
✨Express Your Motivation for Excellence
The company values individuals who strive to be their best every day. Convey your motivation for personal and professional growth, and share specific goals you have set for yourself in your career journey.
