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For Companies At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks for a smooth workspace.
- Company: Join IWG, a global leader with 3,500 inspiring locations and a commitment to sustainability.
- Benefits: Enjoy flexible benefits, generous incentives, and award-winning training in a fun work environment.
- Why this job: This role offers amazing career growth and the chance to make a positive impact every day.
- Qualifications: Bring great communication skills, a positive attitude, and a desire to learn and grow.
- Other info: Be part of a team that values your potential and supports your journey to success.
The predicted salary is between 25000 - 27000 £ per year.
Customer Services Executive
(Total Compensation including bonus, commission & benefits: £25,000 to £27,000)
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What we can do for you
You are reading the right advert if you are looking for:
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About you
What really matters is that you\’ve got the right mindset. We\’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can-do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG
With 3,500 tech-enabled, sustainable and inspiring locations across the world, we\’re already seven times the scale of our nearest competitor – and continuing to grow. We\’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.
We know we can only succeed if we give all our people every opportunity to shine. That\’s why so many of our most senior leaders started their careers in our centres.
So don\’t hesitate. Apply today – and let\’s work together to help millions of people have a great day at work.
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Customer Services Executive employer: IWG plc
Contact Detail:
IWG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've created positive experiences for customers in the past, as this aligns perfectly with the role's focus on delivering world-class service.
✨Tip Number 2
Research IWG and its commitment to sustainability and innovative workspaces. Being knowledgeable about the company’s values will help you connect with the interviewers and demonstrate that you’re a good cultural fit.
✨Tip Number 3
Prepare to discuss how you handle challenges in a busy environment. The role requires managing various on-site tasks, so showcasing your ability to stay organized and maintain a positive attitude under pressure will be crucial.
✨Tip Number 4
Emphasize your willingness to learn and grow within the company. Highlight any previous experiences where you took initiative to develop new skills, as IWG values employees who are motivated to improve and advance their careers.
We think you need these skills to ace Customer Services Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Services Executive position. Understand the key responsibilities and the qualities that IWG is looking for in a candidate, such as great communication skills and a positive attitude.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any previous customer service roles and showcase your ability to interact positively with people.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific examples of how you embody the qualities they are looking for, such as your can-do attitude and motivation to improve.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at IWG plc
✨Show Your People Skills
As a Customer Services Executive, your ability to communicate and connect with people is crucial. Be prepared to share examples of how you've successfully interacted with customers in the past, showcasing your friendly and welcoming demeanor.
✨Demonstrate a Positive Attitude
The job description emphasizes a positive, outgoing attitude. During the interview, make sure to convey your enthusiasm for the role and your motivation to create a great experience for customers and colleagues alike.
✨Highlight Your Adaptability
This position requires managing various on-site tasks. Be ready to discuss situations where you've had to adapt quickly to changing circumstances or learn new skills on the job, demonstrating your flexibility and willingness to take direction.
✨Express Your Career Aspirations
IWG offers fantastic promotion prospects, so it's important to express your desire for growth. Share your career goals and how you see this role as a stepping stone towards achieving them, showing that you're committed to developing your skills and advancing within the company.
