Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic team.
- Company: Join IWG, a global leader with 3,500 inspiring locations and a commitment to sustainability.
- Benefits: Enjoy flexible benefits, generous incentives, and award-winning training for your career growth.
- Why this job: Be part of a fun, rewarding environment with amazing promotion prospects and a positive culture.
- Qualifications: Bring great communication skills, a positive attitude, and a valid UK driving license.
- Other info: This role offers sociable hours and the chance to make a real impact on customers' days.
The predicted salary is between 22000 - 24000 £ per year.
Customer Services Executive
(Total Compensation including bonus, commission & benefits: £26,000 to £28,000)
You will need have a valid UK driving license and your own car
This position sits at the heart of our growing global organization and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What we can do for you
You are reading the right advert if you are looking for:
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalized workplace benefits that support mental, physical and financial wellbeing.
About you
What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can-do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG
With 3,500 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.
We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.
So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
#J-18808-Ljbffr
Customer Service Executive employer: IWG plc
Contact Detail:
IWG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Familiarise yourself with IWG's values and mission. Understanding their commitment to sustainability and customer service will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your communication skills and ability to handle customer interactions. Be ready to share specific instances where you provided excellent service or resolved issues effectively.
✨Tip Number 3
Showcase your enthusiasm for the role by researching current trends in customer service. Being knowledgeable about industry standards can help you stand out as someone who is genuinely interested in delivering world-class service.
✨Tip Number 4
Network with current or former employees of IWG on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and may even lead to a referral, increasing your chances of landing the job.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise your communication skills and any previous roles where you interacted with customers, as this is crucial for the Customer Service Executive position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for IWG and how your positive attitude and skills align with their values.
Highlight Relevant Skills: In your application, focus on skills that are directly mentioned in the job description, such as your ability to manage tasks efficiently and provide a warm welcome to customers. Use examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in customer service roles.
How to prepare for a job interview at IWG plc
✨Showcase Your Communication Skills
As a Customer Service Executive, strong communication skills are essential. Be prepared to demonstrate your ability to engage with people effectively. Use examples from past experiences where you successfully resolved customer issues or provided exceptional service.
✨Exude Positivity and Enthusiasm
The role requires a positive, outgoing attitude. During the interview, let your enthusiasm shine through. Smile, maintain eye contact, and express your excitement about the opportunity to contribute to a great customer experience.
✨Demonstrate Your Problem-Solving Skills
Employers value candidates who can think on their feet. Prepare for situational questions that assess your problem-solving abilities. Think of specific instances where you faced challenges and how you overcame them to ensure customer satisfaction.
✨Research the Company Culture
Understanding the company's values and culture is crucial. Familiarise yourself with IWG's commitment to sustainability and employee development. This knowledge will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
