IWG plc seeks a Customer Services Manager to run a centre, owning all on-site activities and delivering outstanding customer service. You will lead a small team, upsell to customers, give tours and ensure the centre performs at a high level.
The role focuses on achieving targets, owning the customer experience and representing IWG to guests, with a strong commitment to driving growth and service excellence.
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Customer Experience Lead: Own & Elevate Service employer: IWG plc
IWG plc is an exceptional employer located in the vibrant city of Edinburgh, offering a dynamic work environment where you can thrive as a Center Customer Experience Manager. With a strong focus on employee development, you'll benefit from comprehensive training and growth opportunities while being part of a supportive team that values your contributions. Join us to enjoy the autonomy in your role and the chance to make a real impact in delivering world-class customer service within a fast-growing global organisation.
