IWG plc is seeking a Customer Services Manager to lead a busy centre, taking ownership of all on-site activities and driving exceptional customer service. You will manage a small team, deliver against targets, upsell to customers and provide tours to prospects, ensuring every visitor leaves as a brand ambassador for the centre and IWG.
You will work within a fast-growing global organisation, with autonomy and resources to run the centre as your own business, and a focus on delivering great
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Customer Experience Centre Manager employer: IWG plc
IWG plc is an exceptional employer located in the vibrant city of Edinburgh, offering a dynamic work environment where you can thrive as a Center Customer Experience Manager. With a strong focus on employee development, you'll benefit from comprehensive training and growth opportunities while being part of a supportive team that values your contributions. Join us to enjoy the autonomy in your role and the chance to make a real impact in delivering world-class customer service within a fast-growing global organisation.
