IWG plc is seeking a Customer Services Manager to drive performance at our busy centre. You will have autonomy and resources to run the centre as your own business, with responsibility for all on-site activities and customer experience.
You will lead a small team, meet targets, upsell services, give tours to prospective customers, and ensure world-class service that turns visitors into brand ambassadors for IWG.
#J-18808-Ljbffr
Customer Experience & Center Operations Lead employer: IWG plc
IWG plc is an exceptional employer located in the vibrant city of Edinburgh, offering a dynamic work environment where you can thrive as a Center Customer Experience Manager. With a strong focus on employee development, you'll benefit from comprehensive training and growth opportunities while being part of a supportive team that values your contributions. Join us to enjoy the autonomy in your role and the chance to make a real impact in delivering world-class customer service within a fast-growing global organisation.
