At a Glance
- Tasks: Create a welcoming workplace and support daily operations in a premium office.
- Company: Join The Instant Group, a leader in flexible workspace solutions.
- Benefits: Flexible benefits, training opportunities, and real promotion prospects.
- Other info: Full-time role with rotating shifts in a high-end office setting.
- Why this job: Gain hands-on experience in a dynamic environment while engaging with diverse people.
- Qualifications: Reception and admin experience, confident communication, and good IT skills.
The predicted salary is between 30000 - 40000 £ per year.
This is a hands-on onsite role at one of our premium client offices in London. Working closely with the onsite team, you will help create a professional, welcoming, and well-run workplace for employees, visitors, and suppliers. The role has a strong focus on reception, administration, meeting room coordination, and day-to-day workplace support. You will help coordinate events and other teams onsite, such as maintenance, catering, or cleaning, as well as working with other external suppliers, to keep everything running smoothly. While this is not a management role, it does need someone confident, organised, and comfortable engaging with people of all levels of seniority across the site.
What we will give you:
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical, and financial wellbeing.
- Training and ongoing Learning & Development through our award-winning Academy.
- Real promotion prospects, and generous, achievable incentives.
- The opportunity to build your experience in a growing workplace services environment.
- Full-time, Monday to Friday, in a high-end office environment.
- Our shift patterns rotate weekly: 0700h-1600h, and 0900-1800h, with flexibility in the team.
What you will do:
- Support the smooth day-to-day running of a premium workplace across multiple office spaces.
- Work closely with the Workplace Manager to maintain high standards across facilities, employee experience, and workplace operations.
- Act as a confident point of contact for employees, visitors, suppliers, and senior stakeholders.
- Take ownership of workplace issues, ensuring problems are resolved quickly and professionally.
What you should bring:
- Experience in reception and admin & office support, ideally in a corporate environment.
- Confident and professional communication.
- Comfortable engaging with employees, visitors, suppliers, and client stakeholders.
- Attention to detail across bookings, room setup, and workplace standards.
- A practical, hands-on approach to workplace support.
- Comfortable working as part of an onsite team while managing your own tasks.
- Good IT skills across workplace systems, booking tools, email, and standard office software.
Who we are:
The Instant Group is part of the International Workplace Group, the world’s largest flexible workspace provider. We support businesses with office space, workplace services, coworking memberships, virtual offices, meeting rooms, and workplace solutions across the whole world.
Ready for the challenge? Apply now.
Community Host employer: IWG plc
The Instant Group offers an exceptional work environment in the heart of London, where you can thrive as a Community Host. With a strong emphasis on employee wellbeing, ongoing training, and real promotion prospects, you'll find ample opportunities for personal and professional growth. Join a dynamic team that values collaboration and provides a high-end office atmosphere, making every day rewarding and engaging.
StudySmarter Expert Advice🤫
We think this is how you could land Community Host
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, website, and any recent news. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Community Host, you'll be engaging with all sorts of people. Try role-playing common scenarios with a friend or family member to boost your confidence and polish your professional tone.
✨Tip Number 3
Be proactive during the interview. Ask insightful questions about the workplace environment and how they handle day-to-day operations. This shows you're not just looking for any job, but that you're keen on making a real impact in their workplace.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It’s also a chance to reiterate your enthusiasm for the role and the company.
We think you need these skills to ace Community Host
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make a difference.
Tailor Your Application:Make sure to customise your application for the Community Host role. Highlight your relevant experience in reception and admin support, and how it aligns with what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at IWG plc
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Community Host role. Familiarise yourself with the key responsibilities like reception duties, event coordination, and day-to-day workplace support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves engaging with employees, visitors, and suppliers, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you've successfully interacted with different stakeholders. This will highlight your ability to connect with people at all levels.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as resolving workplace issues or coordinating events. Practice your responses to these scenarios, focusing on your problem-solving skills and your practical, hands-on approach to support.
✨Dress the Part
Since you'll be working in a high-end office environment, make sure to dress professionally for your interview. This not only shows respect for the company culture but also helps you feel more confident during the interview process.
