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- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic team.
- Company: Join IWG, a global leader in innovative workspaces with exciting career opportunities.
- Benefits: Enjoy competitive pay, flexible benefits, and generous commission incentives.
- Why this job: Be part of a fun, rewarding career that helps others have a great day at work.
- Qualifications: Great communication skills and a positive, can-do attitude are essential.
- Other info: Amazing promotion prospects and award-winning training await you!
The predicted salary is between 26000 - 28000 £ per year.
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world‑class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.
We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on‑site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What we can do for you:
- A fun, challenging and rewarding career.
- Award‑winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial well‑being.
About you:
What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can‑do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG:
With 3,500 tech‑enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are also proud of reducing commuting‑related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023. We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres. So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
Customer Services Executive in City of Westminster employer: IWG plc
Contact Detail:
IWG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out IWG's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your people skills! As a Customer Services Executive, you'll be interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and refine your communication style. Remember, a warm and friendly approach goes a long way!
✨Tip Number 3
Prepare questions for your interview! Show your enthusiasm by asking about career development opportunities or the team dynamics. This not only demonstrates your interest but also helps you gauge if the role is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the IWG team. Don’t miss out on this chance to kickstart your career with us!
We think you need these skills to ace Customer Services Executive in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the role of Customer Services Executive. Highlight your communication skills and any relevant experience that showcases your ability to create a warm and friendly environment for customers.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at IWG plc
✨Know the Company Inside Out
Before your interview, take some time to research IWG and its mission. Understand their commitment to sustainability and how they aim to create inspiring workspaces. This will not only impress your interviewers but also help you align your answers with their values.
✨Show Off Your People Skills
As a Customer Services Executive, your ability to connect with people is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one – this will showcase your can-do attitude!
✨Practice Common Interview Questions
Get ready for questions like 'How do you handle difficult customers?' or 'Can you describe a time you worked as part of a team?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like for a Customer Services Executive. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
