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- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic team.
- Company: Join IWG, a global leader in innovative workspaces with exciting career opportunities.
- Benefits: Enjoy competitive pay, flexible benefits, and generous commission incentives.
- Why this job: Unleash your potential in a fun, rewarding environment with fantastic promotion prospects.
- Qualifications: Great communication skills and a positive, can-do attitude are essential.
- Other info: Be part of a sustainable company committed to reducing carbon emissions.
The predicted salary is between 26000 - 28000 £ per year.
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world‑class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.
We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on‑site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What we can do for you:
- A fun, challenging and rewarding career.
- Award‑winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial well‑being.
About you:
What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can‑do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG:
With 3,500 tech‑enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are also proud of reducing commuting‑related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023. We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres. So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
Customer Services Executive in Bromley employer: IWG plc
Contact Detail:
IWG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive in Bromley
✨Tip Number 1
Get to know the company culture! Before your interview, check out IWG's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their world-class customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about interacting with customers, think of some scenarios where you can demonstrate your communication skills. Role-play with a friend or family member to get comfortable with different situations.
✨Tip Number 3
Be ready to showcase your positive attitude! During the interview, share examples of how you've tackled challenges with a can-do mindset. Employers love to see that you can keep things upbeat, even when the going gets tough.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and show that you’re keen on joining the team.
We think you need these skills to ace Customer Services Executive in Bromley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the role of Customer Services Executive. Highlight your communication skills and any relevant experience that shows you can deliver world-class service – we love a good fit!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at IWG plc
✨Know the Company Inside Out
Before your interview, take some time to research IWG and its mission. Understand their commitment to sustainability and how they aim to create inspiring workspaces. This knowledge will not only impress your interviewers but also help you align your answers with their values.
✨Show Off Your People Skills
As a Customer Services Executive, your ability to connect with people is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one – this will showcase your can-do attitude and communication skills.
✨Demonstrate Your Adaptability
In a dynamic environment like IWG, being adaptable is key. Be ready to discuss situations where you've had to learn new skills quickly or adjust to changes on the fly. Highlighting your flexibility will show that you're ready to thrive in a busy workspace.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Customer Services Executive. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
