HR & Facilities Manager in Stoke-on-Trent

Our client is an established charitable organisation committed to supporting individuals, strengthening communities. They are looking for a HR & Facilities Manager to join their team. The organisation works collaboratively with individuals, communities and partner organisations to deliver its services in a caring, professional and inclusive environment. Staff are expected to uphold the organisation's values, demonstrate professionalism and treat everyone with dignity and respect.

Job Description for the HR & Facilities Manager role:

We are recruiting an experienced HR & Facilities Manager to support a charitable organisation during a period of operational change and process improvement. This is a varied, permanent role combining HR administration, recruitment, safeguarding, compliance and facilities management.

Key responsibilities will include:

• As the HR & Facilities Manager you will be maintaining accurate and confidential employee records using HR management systems, including absence, annual leave, training and contractual information.
• Coordinating the employee lifecycle, including onboarding, probation monitoring, contractual changes, starters and leavers.
• As the HR & Facilities Manager you will be preparing employment documentation and supporting payroll–related administration.
• Providing first–line HR guidance on routine policies, procedures, recruitment, absence and employment processes.
• Coordinating end–to–end recruitment, including advertising vacancies, candidate communications, interview arrangements and onboarding.
• As the HR & Facilities Manager you will be managing pre–employment checks, including references, right–to–work verification, qualification checks and DBS administration.
• Supporting safeguarding, GDPR, data protection, records retention and mandatory training compliance.
• Producing HR reports and management information to support workforce planning, monitoring and organisational decision–making.
• Supporting the implementation and improvement of HR systems, databases and administrative processes.
• As the HR & Facilities Manager you will be coordinating office facilities, supplies, equipment, room bookings, meetings and external service providers.
• Maintaining oversight of health and safety arrangements, including policy reviews, risk assessments, incident records and staff training.
• Managing records management and archiving arrangements, ensuring confidential information is stored and disposed of securely.
• Liaising with external HR advisers, occupational health providers and other professional service providers as required.
• This role would suit an organised, proactive and trustworthy professional who enjoys a varied position, takes ownership of responsibilities and can balance competing priorities while maintaining high standards of accuracy and confidentiality.

Candidate Requirements for the HR & Facilities Manager role:

• Previous experience in HR administration, recruitment, office management or a business support environment.
• Good knowledge of HR administration across the employee lifecycle.
• Experience coordinating recruitment, onboarding and pre–employment compliance checks.
• Strong administrative skills with excellent attention to detail and accuracy.
• Experience maintaining confidential records and handling sensitive information appropriately.
• Good understanding of GDPR, data protection and information management.
• Knowledge of safeguarding and safer recruitment practices.
• Experience using HR management systems, databases and Microsoft 365 applications.
• Ability to maintain accurate records, produce reports and prepare management information.
• Strong organisational skills and the ability to manage competing priorities and deadlines.
• Excellent written and verbal communication skills, with the ability to build positive working relationships.
• A proactive, flexible and professional approach, with the ability to work independently and take ownership of tasks.
• A discreet, trustworthy and non–judgemental manner, with a commitment to equality, diversity and inclusion.
• Ability to recognise the limits of first–line HR guidance and raise complex employee relations, employment law or high–risk matters to specialist advisers and senior management.
• Full UK driving licence and access to own transport.
• Desirable experience includes working within a charity, social care or public or third–sector organisation, experience supporting a small organisation as the main HR or office support lead, and knowledge of facilities management and health and safety administration.

This role would suit candidates with the following experience: HR Manager, HR Officer, HR Generalist, HR & Office Manager, HR and Facilities Coordinator, People Manager, HR & Facilities Manager

This role is commutable from: Stoke–on–Trent, Newcastle–under–Lyme, Hanley, Burslem, Tunstall, Fenton, Longton, Kidsgrove, Biddulph and surrounding areas of Staffordshire and Cheshire.

Hours:

Monday to Friday 9:00 am – 4.30 pm

Salary:

GBP35,000 GBP40,000 Per Annum

Benefits

• Enhanced paternity and Maternity
• Pension Scheme
• Medi cash reclaim costs of everyday healthcare
• Learning and Development
• Life Assurance two times basic salary
• Salary Exchange Scheme
• Counselling & Helpline
• Wellbeing & Discounts

Holidays

32 days annual leave including bank holiday, plus a day off for your birthday

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