At a Glance
- Tasks: Lead a vibrant team and create an exceptional living experience in a premium residential building.
- Company: Dynamic property management company focused on hospitality and community.
- Benefits: Competitive salary, 10% bonus, excellent benefits, and improved work-life balance.
- Other info: Enjoy autonomy, career progression, and a fun, sociable work environment.
- Why this job: Make a real impact by leading a team and enhancing resident experiences.
- Qualifications: Experience in leadership roles with a passion for customer service and high standards.
The predicted salary is between 38000 - 40000 £ per year.
Run the Building. Lead the Team. Create the Experience.
Newcastle City Centre
£38,000 - £40,000 + 10% Bonus + Excellent Benefits
This isn't traditional property management. And it's definitely not a role where you'll spend your day hidden away in an office. We're looking for a high-energy, people-focused leader to take ownership of a premium residential building in Newcastle – leading the team, driving the customer experience and making sure the entire operation runs brilliantly. Think hotel-level service, hospitality-style energy and first-class building operations all under one roof.
Your Building. Your Team. Your Standards.
As Residence Manager, you'll be the person setting the tone. You'll:
- Lead, coach and develop a brilliant customer-facing team
- Create an exceptional resident experience
- Take ownership of the building's day-to-day operation
- Drive standards across service, presentation and facilities
- Oversee Health & Safety, compliance and maintenance
- Manage budgets, performance and operational costs
- Create an engaging, sociable environment through events and community
- Be visible, approachable and prepared to get stuck in
One minute you could be coaching a team member, the next solving an operational issue, meeting a contractor or chatting with residents. That's exactly what makes the role interesting.
Who Are We Looking For?
We're less interested in the name of your current industry and more interested in how you lead. You could be a:
- Hotel Manager
- Deputy General Manager
- Operations Manager
- Rooms Division Manager
- Hospitality Manager
- Residence Manager
- Building Manager
- General Manager
What matters is that you're:
- Energetic
- Personable
- Commercial
- Organised
- Hands-on
You love leading people, you're obsessive about great service and high standards, and you're comfortable taking real ownership of an operation. Most importantly, you've got the personality and presence to bring a building to life.
Why Make the Move?
- £38,000 - £40,000 basic salary
- 10% annual bonus
- Excellent benefits package
- Improved work-life balance
- A fun, social and genuinely people-focused environment
- Real autonomy and ownership
- Excellent long-term career progression within a growing business
If you've spent your career running busy operations, leading teams and creating brilliant customer experiences, this could be the opportunity to take those skills somewhere completely different. Run the building. Build the culture. Make it yours.
Building Manager (Residential) in Newcastle upon Tyne employer: IWFM
Barchester is an exceptional employer that prioritises the wellbeing of both residents and staff, fostering a warm and welcoming environment in our care homes. As a Head of Maintenance, you'll enjoy a diverse range of tasks while benefiting from comprehensive training, a supportive work culture, and a sector-leading rewards package that includes retail discounts and recognition for your contributions. Join us to make a meaningful impact in the lives of our residents while advancing your career in a fulfilling role.
StudySmarter Expert Advice🤫
We think this is how you could land Building Manager (Residential) in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like IWFM. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to IWFM
Don't be shy about reaching out to IWFM directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Building Manager (Residential) in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about IWFM and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at IWFM
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
