An excellent opportunity has arisen for an experienced Director of Estates to join a growing health and social care organisation, taking executive responsibility for a diverse national property portfolio of approximately 120 properties.
This is a senior leadership position, reporting directly to the CEO and sitting on the Executive Team, with regular Board–level reporting. You will lead the estates strategy, property development, capital investment, facilities management, statutory compliance and health and safety across a varied portfolio of serviced offices, community day services, residential homes, supported living schemes and individual bungalows and apartments.
The organisation supports approximately 400 people with complex autism and forensic mental health needs. The condition, safety and suitability of its properties are therefore fundamental to the quality of support provided.
Key responsibilities:
- Lead and deliver the group–wide estates strategy, aligned with organisational growth and service requirements.
- Take responsibility for the safety, condition, compliance and future development of approximately 120 properties.
- Maintain an accurate property register covering ownership, leases, condition, compliance and operating costs.
- Lead property acquisitions, disposals, lease negotiations, renewals, rent reviews and dilapidations.
- Develop annual condition surveys and five–year lifecycle plans across the portfolio.
- Lead new–build developments, conversions and major refurbishment projects from feasibility through to completion and operational handover.
- Manage architects, planning consultants, engineers, quantity surveyors and principal contractors.
- Take ownership of the capital expenditure programme, including business cases, budgets, cost control and Board reporting.
- Ensure projects meet relevant building regulations, CQC requirements and specialist environmental, sensory, safety and anti–ligature needs.
- Lead planned and reactive maintenance, facilities management and contractor performance.
- Develop effective helpdesk and CAFM arrangements to provide visibility of assets, maintenance activity and expenditure.
- Oversee utilities, energy management, sustainability and opportunities to reduce operating costs.
- Act as the senior accountable executive for property compliance and group health and safety.
- Ensure fire safety, Legionella, asbestos, gas, electrical, lift and other statutory compliance requirements are met.
- Lead risk assessments, audits, incident reporting, RIDDOR, HSE liaison and health and safety governance.
- Maintain inspection–ready compliance records and ensure actions are completed within agreed timescales.
- Manage relationships with registered providers, housing associations and private landlords.
- Agree and monitor management agreements, service level agreements, repairs responsibilities and landlord compliance.
- Work with housing partners and local authorities to develop new supported living schemes, including specified exempt accommodation.
- Lead, develop and performance–manage the estates, maintenance, development and compliance teams.
- Present estates, health and safety, compliance, risk and capital investment reports to the CEO, Executive Team and Board.
- Support property and compliance due diligence relating to potential acquisitions.
Candidate requirements:
- Significant senior estates, property or facilities leadership experience across a multi–site portfolio, ideally 100+ properties.
- Experience within health, social care, supported housing or a similarly regulated multi–site environment.
- Proven delivery of new–build developments, conversions and major refurbishment programmes.
- Experience of property acquisitions, disposals, lease negotiations and landlord relationships.
- Track record of managing substantial capital expenditure programmes and presenting business cases to senior leadership or a Board.
- Strong working knowledge of statutory property compliance, including fire safety, Legionella, asbestos, gas and electrical safety and LOLER.
- Experience leading health and safety at senior organisational level, including RIDDOR, audits and HSE liaison.
- Experience managing planned and reactive maintenance and external contractor supply chains.
- Strong leadership, commercial judgement, financial management and stakeholder engagement skills.
- A degree or equivalent in building surveying, construction, estates, facilities management or a related discipline.
- MRICS, MCIOB or MIWFM, or working towards, would be advantageous.
- NEBOSH General or Construction Certificate is required; NEBOSH Diploma or CMIOSH would be preferred.
- Relevant fire risk assessment, Legionella Responsible Person and asbestos training would be advantageous.
- Full UK driving licence and willingness to travel across the UK property portfolio.
- The successful candidate will be a credible and visible executive leader, capable of influencing at Board level while maintaining a practical understanding of the operational estate. You will take ownership, identify risks early and build effective relationships with operational colleagues, landlords, contractors and external stakeholders.
Salary and benefits:
- 90,000 per annum, private medical insurance and a 15% performance–related bonus, subject to KPIs.
The position is hybrid, with regular travel across the UK portfolio. Ideally, candidates will be based in the Midlands, North or North West of England.
Director of Estates in Birmingham employer: IWFM
As a leading Distribution Centre in Doncaster, we pride ourselves on fostering a collaborative and quality-focused work culture that empowers our employees to thrive. With a strong emphasis on professional development, you will have the opportunity to lead a multi-disciplined team while engaging with senior stakeholders on large-scale engineering projects. Our commitment to safety, continuous improvement, and a proactive maintenance approach ensures that you will be part of a dynamic environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Estates in Birmingham
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like IWFM.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like IWFM? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit IWFM's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Director of Estates role at IWFM, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at IWFM
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where IWFM operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to IWFM. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at IWFM.