Residential Facilities Lead: Safety, Security & Tenant Care in London
Residential Facilities Lead: Safety, Security & Tenant Care

Residential Facilities Lead: Safety, Security & Tenant Care in London

London Full-Time 12 - 16 Β£ / hour (est.) No home office possible
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At a Glance

  • Tasks: Oversee safety and security while ensuring a great living environment for residents.
  • Company: Reputable Facilities Management Company in the UK.
  • Benefits: Part-time role with competitive pay and flexible hours.
  • Why this job: Be the go-to person for residents and make a real difference in their lives.
  • Qualifications: Strong customer service skills and facilities management experience required.
  • Other info: Temporary contract with potential for future opportunities.

The predicted salary is between 12 - 16 Β£ per hour.

A Facilities Management Company in the United Kingdom is seeking a Facilities Manager (Residential) to oversee the safety, security, and management of a residential property. The successful candidate will act as the first point of contact, coordinate maintenance with contractors, and ensure a well-maintained environment for residents.

Strong customer service and facilities management experience are essential. This part-time role offers an annual salary of Β£12.60 per hour on a temporary contract basis.

Residential Facilities Lead: Safety, Security & Tenant Care in London employer: IWFM Regional/Special Interest Group

Join a dynamic Facilities Management Company in the UK, where we prioritise employee well-being and professional growth. Our supportive work culture fosters collaboration and innovation, providing you with opportunities to enhance your skills while ensuring the safety and comfort of our residents. With competitive pay and a commitment to excellence, we offer a rewarding environment for those passionate about facilities management.
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Contact Detail:

IWFM Regional/Special Interest Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Residential Facilities Lead: Safety, Security & Tenant Care in London

✨Tip Number 1

Network like a pro! Reach out to your contacts in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching common questions related to safety, security, and tenant care. We recommend practising your responses with a friend or in front of a mirror to boost your confidence.

✨Tip Number 3

Showcase your customer service skills during interviews. Think of examples where you've gone above and beyond for residents or clients, as this will highlight your suitability for the role.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names when we review candidates!

We think you need these skills to ace Residential Facilities Lead: Safety, Security & Tenant Care in London

Facilities Management
Safety Management
Security Management
Customer Service
Contractor Coordination
Maintenance Oversight
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in facilities management and customer service. We want to see how your skills match the role of Residential Facilities Lead, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about safety and tenant care. We love seeing genuine enthusiasm, so let us know what excites you about this role.

Showcase Your Communication Skills: As the first point of contact, strong communication is key. In your application, highlight any experiences where you’ve successfully managed tenant concerns or coordinated with contractors. We want to see how you handle real-life situations!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at IWFM Regional/Special Interest Group

✨Know Your Stuff

Make sure you understand the ins and outs of facilities management, especially in a residential context. Brush up on safety protocols, security measures, and tenant care practices. This knowledge will help you answer questions confidently and show that you're serious about the role.

✨Showcase Your Customer Service Skills

Since this role involves being the first point of contact for residents, highlight your customer service experience. Prepare examples of how you've handled difficult situations or gone above and beyond to ensure satisfaction. This will demonstrate your ability to create a positive living environment.

✨Prepare for Scenario Questions

Expect to be asked how you would handle specific situations related to safety and maintenance. Think through potential scenarios, like dealing with a maintenance emergency or a resident complaint, and outline your approach. This shows your problem-solving skills and readiness for the job.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or specific challenges they face in managing the property. This not only shows your interest but also helps you gauge if the role is the right fit for you.

Residential Facilities Lead: Safety, Security & Tenant Care in London
IWFM Regional/Special Interest Group
Location: London

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