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- Tasks: Ensure a safe and welcoming shopping environment while managing operations and facilities.
- Company: Join a dynamic team at Hempstead Valley Shopping Centre in Gillingham.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and private healthcare.
- Other info: Collaborate with diverse teams and enjoy excellent career growth opportunities.
- Why this job: Make a real impact on the shopping experience for thousands of visitors daily.
- Qualifications: Experience in retail facilities management and an IOSH qualification are essential.
The predicted salary is between 40000 - 40000 £ per year.
Are you a facilities management expert, with a background in retail and a talent for achieving seamless operational management? This role is based at Hempstead Valley Shopping Centre in Gillingham, Kent – and part of the centre management team. You will ensure the centre remains a safe, welcoming, and high–performing environment for its retail store tenants and thousands of daily visitors. The salary on offer is circa GBP40,000 plus an excellent benefits package that includes generous holiday allowance, annual bonus, private healthcare and dental cover too. This isn’t just about "keeping the lights on", it’s about liaising with asset managers, marketers, building surveyors, and store managers to constantly improve the performance and appeal of the site.
What you will be doing:
- Conduct daily inspections of common areas to ensure the highest standards of safety and presentation.
- Lead and monitor performance for security, cleaning, M&E, and seasonal decorations.
- Review RAMS and issue Permits to Work.
- Work closely with building surveyors to implement 5/10 year PPM reports and manage reactive maintenance.
- Take ownership of budget setting, management, and reconciliation to ensure service efficiency.
- Act as a key point of contact for occupiers and clients, building strong relationships with the Head Office team and local stakeholders.
- Assist the marketing team with the safe implementation of events and promotional activities.
What you need to bring:
- Experience leading on facilities and operations in a similar shopping centre or large–scale retail complex.
- IOSH qualification is essential; NEBOSH would be even better, and IWFM or an equivalent qualification would be helpful too.
- You are proactive, flexible, and capable of communicating with everyone from onsite contractors to high–level asset managers.
- You have proven experience in producing client reports and managing complex maintenance and operations schedules.
If you have wider operational and facilities management experience in a retail environment, then we want to hear from you! Apply today.
Facilities Manager (Retail) in Gillingham employer: IWFM Regional/Special Interest Group
Contact Detail:
IWFM Regional/Special Interest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager (Retail) in Gillingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and facilities management sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their challenges and think about how your skills can help improve their facilities management. This shows you're genuinely interested and ready to contribute!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website for the best chance at landing that Facilities Manager role! We want to see your application and help you take the next step in your career. Don’t miss out on this opportunity!
We think you need these skills to ace Facilities Manager (Retail) in Gillingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your facilities management experience, especially in retail. We want to see how you've made a difference in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Hempstead Valley. Mention specific experiences that relate to the job description and show us your passion for facilities management.
Showcase Your Qualifications: If you’ve got an IOSH or NEBOSH qualification, make sure it’s front and centre in your application. We love seeing candidates who are proactive about their professional development, so don’t forget to mention any relevant training or certifications!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at IWFM Regional/Special Interest Group
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge, especially in a retail context. Familiarise yourself with the specific challenges and best practices in managing shopping centres, as this will show your potential employer that you're not just a generalist but someone who understands their unique environment.
✨Showcase Your Experience
Prepare to discuss your previous roles in detail, particularly any experience you have with budget management, safety inspections, and liaising with various stakeholders. Use specific examples to illustrate how you've successfully handled similar responsibilities in the past.
✨Demonstrate Your Communication Skills
Since this role involves working with a range of people from contractors to asset managers, practice articulating your thoughts clearly and confidently. Think about how you can convey complex information simply and effectively, as this will be crucial in building those strong relationships they’re looking for.
✨Ask Insightful Questions
Prepare some thoughtful questions about the shopping centre's current operations and future plans. This not only shows your genuine interest in the role but also gives you a chance to demonstrate your proactive mindset and strategic thinking, which are key for a Facilities Manager.