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For Companies At a Glance
- Tasks: Oversee estate servicing, manage contracts, and ensure compliance with health and safety regulations.
- Company: A leading housing management organisation in Greater London.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Make a difference in community living while developing your leadership skills.
- Qualifications: Strong organisational and communication skills; customer-focused mindset; driving license required.
- Other info: Dynamic role with the chance to collaborate with various stakeholders.
The predicted salary is between 36000 - 60000 £ per year.
A housing management organization in Greater London is seeking an Estates Officer to oversee estate servicing and maintenance contracts. The successful candidate will manage relationships with stakeholders, monitor satisfaction levels, and ensure compliance with health and safety regulations.
Responsibilities include:
- Conducting inspections
- Collaborating with contractors to maintain service standards
Applicants should have excellent organisational and communication skills, as well as a customer-focused approach. A driving license is essential as site visits are required.
Estates & Facilities Lead (Hybrid) employer: IWFM Regional/Special Interest Group
Contact Detail:
IWFM Regional/Special Interest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates & Facilities Lead (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the housing management sector, especially those who work in estates and facilities. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, recent projects, and challenges they face in estate servicing. This will help us tailor your responses and show you're genuinely interested.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've successfully managed projects or relationships in the past. We want to see how you can apply that experience to ensure compliance and satisfaction in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Estates & Facilities Lead (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in estate servicing and maintenance. We want to see how your skills align with the role, so don’t be shy about showcasing your organisational and communication prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Estates & Facilities Lead position. Share specific examples of how you've managed relationships and ensured compliance in previous roles.
Showcase Your Customer-Focused Approach: We love candidates who put customers first! In your application, highlight any experiences where you’ve gone above and beyond to ensure satisfaction levels were met or exceeded. This will resonate well with us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at IWFM Regional/Special Interest Group
✨Know Your Stuff
Make sure you understand the ins and outs of estate servicing and maintenance contracts. Brush up on health and safety regulations relevant to the role, as well as any recent changes in housing management practices. This will show that you're not just interested in the job, but that you’re also knowledgeable about the industry.
✨Showcase Your Communication Skills
Since this role involves managing relationships with stakeholders, be prepared to demonstrate your communication skills. Think of examples where you've successfully collaborated with others or resolved conflicts. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Be Customer-Focused
Highlight your customer-focused approach by sharing specific instances where you've gone above and beyond for clients or residents. This could involve improving satisfaction levels or addressing concerns effectively. Showing that you prioritise customer needs will resonate well with the interviewers.
✨Prepare for Site Visit Questions
Since a driving license is essential for site visits, be ready to discuss your experience with inspections and how you ensure service standards are met on-site. Think about how you would handle unexpected issues during a visit and be prepared to share your problem-solving strategies.
