At a Glance
- Tasks: Oversee operations of a large site, ensuring top-notch tenant experience and safety.
- Company: Niche Managing Agent focused on employee development and customer satisfaction.
- Benefits: Career growth opportunities and a supportive work environment.
- Other info: Engage daily with tenants and collaborate with service partners for a unified team approach.
- Why this job: Make a real impact in a flagship site while driving ESG initiatives.
- Qualifications: Experience managing large sites and knowledge of health and safety regulations.
The predicted salary is between 36000 - 60000 € per year.
My client, a niche Managing Agent, is looking for a Building Manager to oversee operations of a site in excess of 290,000 sq ft. It is key that you are customer focused. You will be required to put in all process procedures for the site and have an ABM that will report into you.
You will have previous experience in looking after a site of a similar scale as well as exposure to setting and managing service charge budgets, as well as overseeing health and safety on site; therefore, an IOSH or NEBOSH qualification is essential. You will also be driving ESG initiatives and overseeing fit-out works.
As well as management of service partners on site, you will be required to engage with the end users (tenants) on a daily basis. It is imperative that clear lines of communication are forged, whether written or verbal, in order to operate this flagship site. The level of service delivery is very much focused on the tenant experience and partnering with service partners to create a ‘one team ethos’, so being customer centric is vital to this role.
There is an opportunity to get involved in other developments should the opportunity present itself. This is an organisation that invests in their employees and ensures their careers develop too.
Building Manager - Birmingham City Centre- Trophy Asset employer: IWFM Regional/Special Interest Group
Concrete Consulting is an exceptional employer that prioritises employee development and fosters a collaborative work culture. Located in the vibrant Birmingham City Centre, this role as Building Manager offers the chance to oversee a flagship site while engaging with tenants and service partners to enhance their experience. With a strong focus on customer service and opportunities for career growth, Concrete Consulting is dedicated to investing in its employees' futures.
Contact Detail:
IWFM Regional/Special Interest Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Building Manager - Birmingham City Centre- Trophy Asset
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector, especially those who might know about opportunities at companies like Concrete Consulting. A friendly chat can sometimes lead to a job offer!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since they focus on customer experience, think of examples from your past roles where you’ve gone above and beyond for tenants or clients. Show them you’re the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Check out our website regularly for new openings. We often have roles that might not be advertised elsewhere, so keep your eyes peeled and apply directly through us for the best chance at landing that dream job!
We think you need these skills to ace Building Manager - Birmingham City Centre- Trophy Asset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Building Manager role. Highlight your experience with large sites, service charge budgets, and health and safety management. We want to see how your skills match what we're looking for!
Show Your Customer Focus:Since being 'customer focused' is key for this role, include examples of how you've enhanced tenant experiences in previous positions. We love to see how you’ve engaged with tenants and built strong relationships.
Clear Communication is Key:In your application, emphasise your communication skills. Whether it’s written or verbal, we need to know you can forge clear lines of communication with both tenants and service partners. Share any relevant experiences!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application. Plus, you can check out more about our company and values while you're there. We’re excited to hear from you!
How to prepare for a job interview at IWFM Regional/Special Interest Group
✨Know Your Site Inside Out
Before the interview, make sure you thoroughly understand the site you'll be managing. Familiarise yourself with its layout, key features, and any ongoing projects. This will not only show your commitment but also help you discuss how you can enhance the tenant experience.
✨Highlight Your Customer Focus
Since being 'customer focused' is key for this role, prepare examples from your past experiences where you've successfully engaged with tenants or clients. Share specific instances where your actions led to improved satisfaction or resolved issues effectively.
✨Demonstrate Your Budget Management Skills
Be ready to discuss your experience with service charge budgets. Bring examples of how you've set, managed, and optimised budgets in previous roles. This will reassure them that you can handle the financial aspects of the position with confidence.
✨Communicate Clearly and Confidently
Effective communication is crucial for this role. Practice articulating your thoughts clearly, both verbally and in writing. During the interview, ensure you listen actively and respond thoughtfully to questions, showcasing your ability to forge strong lines of communication.
